Contact Whistler Dash Cam Customer Service

Why should I report an Issue with Whistler Dash Cam?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Whistler Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Whistler Dash Cam mobile app will allow you to view real-time video, manage your D28RS dash cam from your phone via Wi-Fi, and download or delete videos from your device. - Control and manage Whistler D28RS dash cam via Wi-Fi connection. - Download recorded videos from dash cam to your mobile device. - Watch real-time videos when connected to your mobile device. - Allows you to take pictures or 15 second video clips from your mobile device to be automatically loaded to your album for sharing.

1. I just sent an email to support, if I get nothing helpful back from that the dashcam goes back to Costco.maybe this works with an iphone, however, does not connect via WiFi with Android.

2. My friend was able to connect to WiFi with his Android phone tho.

3. l was also able to access the settings menu of the camera and change settings using the phone.

4. Whistler tech support was baffled and had no idea how to troubleshoot this kind of wifi issue.

5. It looks nice but I dont recommend it unless you're into collecting paperweights.Like most others, the app will not connect to the camera, just get the perpetual "trying to connect" message.

6. Had an accident happen right in front of me today and I tried to access the file and it would not connect (those 3 words seem to be in every review Ive read so far).

7. Second suggestion was to deny network access, but the tech could not help me do that with my phone.

8. I would not recommend the camera or the app since it does not do what it specifies.I had high hopes for this app to work but unfortunately it doesn't with a Google Pixel phone.

9. As soon as I turned it off, the app was able to connect to the camera.

10. First suggestion was to forget the Whistler wifi network, then reconnect.

11. This prevented the phone from using any wifi that wasn't connected to the internet.

1. Fix Whistler Dash Cam Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Whistler Dash Cam: Restarting the app will resolve most errors.
2. Update the Whistler Dash Cam App. Here is how:
   1. On Android goto PlayStore » Search for "Whistler Dash Cam" » Open Whistler Dash Cam » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Whistler Dash Cam » click "UPDATE".
3. Clear Whistler Dash Cam app cache: Clearing cached data will force your app to retrieve the latest data directly from Whistler Dash Cam servers.
   1. On Android, goto Settings » Apps » Select "Whistler Dash Cam" » click Storage » click "Clear Cache".
4. Check Whistler Dash Cam app permissions. If any of these permissions required to use your device's features are disenabled, Whistler Dash Cam might not work.
5. Uninstall and reinstall Whistler Dash Cam. If nothing else has worked, completely uninstall Whistler Dash Cam then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Whistler Dash Cam not working

2. Fix Whistler Dash Cam Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Whistler Dash Cam be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Whistler Dash Cam not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Whistler Dash Cam may not be able to connect to the Internet when running in the background.