Published by VIPIN K VISWANATH

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VIPIN K VISWANATH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BlackBoard

1. A simple app for drawing on a black canvas, save and share instantly .

BlackBoard Customer Insights

1. Now this version contains deceptive ads, taking very high loading time.Neat! Please add landscape mode I need that to record horizontal videos for my teaching sessions.nice app, but this app seriously needs an undo and redo button to enable us go one step backwards and forwards.Excellent. How do we retrieve saved file? We can't find saved file to open???This is very very useful 👌👍 apps.

2. Uninstalled, cleared data, reset Tablet, reinstalled.. Ads are freezing up and certainly part of the issue since it has simply become an ad board,.. and yes, I am using updated version.

3. How can we know if it is actually saving, unless we know the location where picture is saved.Earlier version of the app was good.

4. Please add different colours options & lot of unique options like noteOnly issue is no landscape mode.

5. Samsung Galaxy Tab A: I have use the App for the better part of the year, and recent updates have rendered the app pretty much useless, unless you "buy" the Pro version.

6. Can you please add scrolling option on board so that we can write endlessly without erasing the already written things.

7. The app is not saving images, only basic on screen settings are available, but not functioning properly.

8. It would be awesome if happens so.Its saving canvas as png... but those photos are not seeming in gallery.

9. Deleting,.. No Pro, thank you.It used to be good with no ads, rights now ads destroyed the minimalistic design of this app.

10. Please give option for landscape mode.

11. I cant even purchase to remove ads.

Steps to Troubleshoot & Fix BlackBoard Issues

1. Fix BlackBoard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BlackBoard: Restarting the app will resolve most errors.
  2. Update the BlackBoard App. Here is how:
    1. On Android goto PlayStore » Search for "BlackBoard" » Open BlackBoard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BlackBoard » click "UPDATE".
  3. Clear BlackBoard app cache: Clearing cached data will force your app to retrieve the latest data directly from BlackBoard servers.
    1. On Android, goto Settings » Apps » Select "BlackBoard" » click Storage » click "Clear Cache".
  4. Check BlackBoard app permissions. If any of these permissions required to use your device's features are disenabled, BlackBoard might not work.
  5. Uninstall and reinstall BlackBoard. If nothing else has worked, completely uninstall BlackBoard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BlackBoard not working


2. Fix BlackBoard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BlackBoard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BlackBoard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BlackBoard may not be able to connect to the Internet when running in the background.

Reported Issues