Contact Playeur Customer Service

Why should I report an Issue with Playeur?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Utreon to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Follow your favorite creators, discuss the latest content, and share it with your community, friends, and the world.

2. Watch all the videos you love.

3. Utreon is a next-generation video platform built to revolutionize video through great technology, beautiful design, and awesome features.

1. Once a few features (like picture-in-picture) are implemented and a few overlooked issues (like the fact that it currently does not keep your phone screen from turning off), I will give this app 5 stars no problem.Overall a good experience but videos are extremely laggy on arm devices (non arm64), device in particular is a Samsung galaxy tab A 9.7. I tried to run this app on other (kinda old) devices and the results are the same.First screen is literally a sign up page.

2. This is a critical UX/UI issue that needs to be addressed immediately.Just updated the app and it hides the buttons in full screen now, is a bit less stable though (failed to load at first), nice to see improvements either way! Probably the best up-and-coming YT replacement.

3. Needs "dark mode" or something as an option in the app; my home/back/switch app buttons are always displayed in a white background, very disruptive to watching videos.

4. I'd like: Having all the settings embedded in the app—To control if videos play in the background or not with a settings toggle—A login name and password instead of the temporary passcode—and watch history.

5. The app doesn't keep the screen on when playing videos, so the screen dims after a few seconds of no touchscreen input and locks entirely after several more seconds (depending on your system settings).

6. I installed, set up account, started browsing and watching videos, and 4 videos in, the app started lagging badly and kept throwing http 503 errors.

7. Video playback will always have no user interaction for extended periods of time, and the screen absolutely needs to be kept on.

8. Go into the system settings and let the app run unrestricted in the background.Great idea, much needed, but needs work.

9. Guess I'll be uninstalling for nowWorks fairly well as a YouTube alternative but it's missing some things such as video post dates and settings like picture in picture.

10. Browsing someone's list of videos is jerky and quickly slows to a crawl, which makes the app completely unusable.

11. Need ability to save videos to watch later list and playlists.

1. Fix Playeur Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Playeur: Restarting the app will resolve most errors.
2. Update the Playeur App. Here is how:
   1. On Android goto PlayStore » Search for "Playeur" » Open Playeur » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Playeur » click "UPDATE".
3. Clear Playeur app cache: Clearing cached data will force your app to retrieve the latest data directly from Playeur servers.
   1. On Android, goto Settings » Apps » Select "Playeur" » click Storage » click "Clear Cache".
4. Check Playeur app permissions. If any of these permissions required to use your device's features are disenabled, Playeur might not work.
5. Uninstall and reinstall Playeur. If nothing else has worked, completely uninstall Playeur then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Playeur not working

2. Fix Playeur Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Playeur be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Playeur not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Playeur may not be able to connect to the Internet when running in the background.