Published by TutoTOONS on Aug 22, 2024

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Floof Customer Insights

1. It wouldn't let me have any of the other games when wanted kept playing ads over and over and over again after 1 have went the animals on the game perfectly fine but now when I try to get another game on Monster nap it won't let me and it's weird like it won't let me download the games just like you I can't get on them.Hi! I am 9 years old now and I still love this game but I was wondering if you could create a new game like the name is your choice but I'm just giving a idea Floof town/city so basically there will be seperate houses for the diffirent animals and you can take care for them and by playing mini games you will earn coins so you can buy furniture for the pet house then outside add some shops, pet cafe etc and there will be everything required for pets in the shop and pet food in the Cafe if you canIt is a very nice game but I think you should add more animals and more areas l...

2. Thanks!We have to pay 2.99 just for a dog and subscribe for one more, but I don't want to do any, and same with the rest of the pets so other than that it is really really fun!It's amazing the animals are adorable and everything is just so very very cute and adorable that I love the clothing It's so very cute and it fits all the adorable animals so good the animations are perfect and I love them they're just so very cute and amazing so cute and I wish it was more because I don't want to subscribe and you guys just make the bed stuff thank you for this game and everything that makes this game the bestI am not sure if I should be okay playing this because I am 15 but it's so fun having pets to take care of and maybe do something different like add in some people that care of their pets I am not a Karen I'm just saying but other form that it is very nice .Is it okay if teenagers play this b...

3. But I have one request whenever you get a new baby animal please don't make us wait so long it's really boring, also my phone doesn't have any service, so in the car I cannot see the baby for a long time so please can you fix that? But besides that it's a very well made game 🎮This game is just really fun but it's really hard I really had a pretty bad time with it it kicked me out I had get glitches in the game the glitches the kicked me out I really hate ate the glitches somebody please help this game the so many bugsBest game for a lovely pet.

4. Best game for a pet lover.

5. Here I can keep as many pets as I want and no one will ever scold me.

6. My mom keeps ignoring me when I ask to keep a pet.

Steps to Troubleshoot & Fix Floof Issues

1. Fix Floof Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Floof: Restarting the app will resolve most errors.
  2. Update the Floof App. Here is how:
    1. On Android goto PlayStore » Search for "Floof" » Open Floof - My Pet House » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Floof » click "UPDATE".
  3. Clear Floof - My Pet House app cache: Clearing cached data will force your app to retrieve the latest data directly from Floof servers.
    1. On Android, goto Settings » Apps » Select "Floof - My Pet House" » click Storage » click "Clear Cache".
  4. Check Floof app permissions. If any of these permissions required to use your device's features are disenabled, Floof might not work.
  5. Uninstall and reinstall Floof. If nothing else has worked, completely uninstall Floof then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Floof not working


2. Fix Floof Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Floof be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Floof not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Floof may not be able to connect to the Internet when running in the background.

Reported Issues