Contact Garett Tracker Customer Service

Why should I report an Issue with Garett Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Garett Tracker to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And now I get this idiot below asking me to write to them and explain the issue! I have already returned the watch because it is rubbish! And so is your ability to read!The issues we have is that you have to be logged in to get notifications.

2. if you guys need help with the app let me know, I have some devs available soon.Bought Garett Sport Kids USELESS AVOID At the beginning poor location service.

3. The app plus the watch are only good for calls.Poor quality, application doesn't work at all.

4. I hoped to find answers in here, but found only reports of this issue from 3 years ago! Is it such a big problem to fix notifications??GPS is not certain, some settings are not changeable, menu is not intuitiveThe app is absolutely rubbish.

5. My son was at school and it days he took 3 km steps 10 times in 6 hours.this is a bigger waste of time and money than watching Netflix movies lately.

6. Later, the watch couldn't connect to mobile network and finally it doesn't work at all.

7. The app doesn't work, message on the watch android.phone has stopped.

8. I return this smartwatch without doubts.The most needed feature doesn't work - notifications.

9. Refreshing location even more +- 5km ?! I regret I have not returned the watch.

10. Password not acceptedlocation accuracy is really low during 50% of time... Additionally school schedule is completely reset already 5 times in few days time.

11. if you let the app work in background on mobile, you can say goodbye to your phone baterry before lunch.

1. Fix Garett Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Garett Tracker: Restarting the app will resolve most errors.
2. Update the Garett Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Garett Tracker" » Open Garett Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Garett Tracker » click "UPDATE".
3. Clear Garett Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Garett Tracker servers.
   1. On Android, goto Settings » Apps » Select "Garett Tracker" » click Storage » click "Clear Cache".
4. Check Garett Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Garett Tracker might not work.
5. Uninstall and reinstall Garett Tracker. If nothing else has worked, completely uninstall Garett Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Garett Tracker not working

2. Fix Garett Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Garett Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Garett Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Garett Tracker may not be able to connect to the Internet when running in the background.