Contact Sueñovela Customer Service

Why should I report an Issue with Sueñovela?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dreame Media to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You end up paying more and more expensive than buying a paper book in a store or online.Awesome app I like it even tho is expensive but I love some of the novelas I wish I could buy the book to have on my shelf but I guess you can only read them thru here 👍It's too expensive continue reading.

2. There are good descriptions as there are also very beginners writers but it is good that they try their talent.I download the app I start my books the app request Coins, Ok Good, I agree because I want to keep reading, that's fine.

3. So annoyingSome stories are great and keep you entertained but others have so many spelling errors that make it hard and stressful to keep reading.I purchase a pack of $9.99 and didnt recieved any coins, which i paid for.

4. Totally unfairThe books are good but I bought coins and after I was done reading i had over a 1000 coins now I don't see anything.

5. most of the time I have to read the same sentence over and over to understand the meaning 🙃Very nice stories but having to pay that much just to read the chapters makes me want to uninstall it.

6. Please I have other app for reading and I pay but the whole book is there N I can read it.

7. I also have my confirmation from the app in my email, but can not continue my reading do to unsufficient coins.

8. People are right it's expensive than going to buy a book at the storethe stories are very interesting, however the grammar is awful.

9. But then a message from the author that I have to go to another site to keep reading and advising with SB message.

10. Maybe if you put adds to continue reading it be much better.

11. Need to improve that.It's more expensive than buy a story in Kindle.

1. Fix Sueñovela Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sueñovela: Restarting the app will resolve most errors.
2. Update the Sueñovela App. Here is how:
   1. On Android goto PlayStore » Search for "Sueñovela" » Open Sueñovela » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sueñovela » click "UPDATE".
3. Clear Sueñovela app cache: Clearing cached data will force your app to retrieve the latest data directly from Sueñovela servers.
   1. On Android, goto Settings » Apps » Select "Sueñovela" » click Storage » click "Clear Cache".
4. Check Sueñovela app permissions. If any of these permissions required to use your device's features are disenabled, Sueñovela might not work.
5. Uninstall and reinstall Sueñovela. If nothing else has worked, completely uninstall Sueñovela then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sueñovela not working

2. Fix Sueñovela Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sueñovela be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sueñovela not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sueñovela may not be able to connect to the Internet when running in the background.