Contact Chevron Customer Service

Why should I report an Issue with Chevron?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chevron Mobility to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. PLUS, receive an EXTRA special Welcome Rewards offer! • Sign up and join the Chevron Texaco Rewards program via the app. • Earn points on fuel and qualifying in-store purchases.

2. Earn points for rewards on Chevron- and Texaco-branded fuel, enjoy mobile pay, get exclusive ExtraMile offers, and track ExtraMile Club Program card punches.

3. Redeem rewards for up to 50¢ off per gallon at participating locations. • Before heading to the location, link an accepted payment method to your User Account. • At the location, use the app to reserve your pump and select the payment method from your driver’s seat. • When prompted, fill up at the pump and go.

4. We’ve combined with the ExtraMile Rewards program to bring you an enhanced fueling and convenience-store experience at participating locations with new benefits and greater convenience.

5. Your receipt will be waiting for you in the app! • Connect your phone to the car’s dashboard and open the app to find locations, redeem rewards, add a car wash, and pay for fuel.

6. Chevron, Texaco, and ExtraMile Rewards apps all have the same features and functions, all accessing the same points and rewards balances.

7. We’ve refreshed the home screen design and added an offers filter, so that you can see the offers and discounts you want to see.

8. Welcome to the NEW Chevron app!

9. Must be 16 years or older to join.

10. This feature is available for Android Auto users. • Use your Wear OS device to fuel up and redeem your rewards points at participating Chevron stations that accept mobile payments. • Find lower carbon intensity products like renewable diesel blends and compressed natural gas. • Filter through amenities such as Convenience Store, Restrooms, Full-Service Car Wash, Amazon Pickup, EV Charging, and more. • Get answers to frequently asked questions anytime and anywhere in the app with our Mobi digital chatbot.

1. Re: developer comment, thanks for the explanation, but this confusion is causing customers to have a very negative first impression with the app and rewards program and should be addressed asap before you permanently lose the entire early adopter audience.I specifically applied for and received my Techron card so that I could use this app but upon attempting to add the card as a payment method, it tells me my "card can't be added at this time and to contact customer service".

2. Very frustrated..As others have experienced, I got charged the credit price ($0.10/gal more) instead of the cash price when using a Chevron credit card.

3. The whole process of using this app is a pain in the butt! It's way easier using the card and getting your discount credited right at the pump then.

4. Calling the number resulted in more frustration and the credit could be in the form of a gift card instead of a credit card credit! That's just nonsense.

5. Which is why I recommend going touch less which this app does allow me to do so overall I'm very satisfied.When you look on the map it says every station is doing the rewards thing, but I went to 2 different ones and once I got there the app said discount cant be used at that location.

6. I been seeing all those videos of swiping your card and the card reader machine is a fake one that pops off the real one, so someone else is stealing your info, crazy stuff.

7. My only complaint is that the method of selecting the pump number is "too cute," using a draggable graphical dial.

8. At this point I'm ready to cancel my credit card and uninstall the app.

9. Why not fix it on your end instead of having each user call customer service? Seems like a waste of resources and time for everyone.

10. It is still quicker for me to swipe my card at the pump.

11. I tried this app at 3 stations, all show up on the app as participants, paid full price, each time.This app only works correctly about half the time.

1. Fix Chevron Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Chevron: Restarting the app will resolve most errors.
2. Update the Chevron App. Here is how:
   1. On Android goto PlayStore » Search for "Chevron" » Open Chevron » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Chevron » click "UPDATE".
3. Clear Chevron app cache: Clearing cached data will force your app to retrieve the latest data directly from Chevron servers.
   1. On Android, goto Settings » Apps » Select "Chevron" » click Storage » click "Clear Cache".
4. Check Chevron app permissions. If any of these permissions required to use your device's features are disenabled, Chevron might not work.
5. Uninstall and reinstall Chevron. If nothing else has worked, completely uninstall Chevron then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Chevron not working

2. Fix Chevron Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Chevron be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Chevron not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Chevron may not be able to connect to the Internet when running in the background.