Contact eFlexFuel Customer Service

Why should I report an Issue with eFlexFuel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StepOne Tech Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. LG Nexus 5 Android 6.0.1Bad UX, no auto connect option, partially French, Lagging chart update after short whileApp won't detect my eflexfuel unit in Mazda 323f 2000, android 7.0, also won't detect in IOS 12After some updates got it working on mate 20.--- The connectivity is flaky to say the least.

2. Lisäksi valikot vaativat hieman turhan paljon suunistamistamista; on "analooginen-mittari"-valikko ja sitten on "digitaalinen" jossa itse luvut ovat luettavissaSometimes a few pairing attempts are required for the app to start displaying information.

3. The hardware is fine and car works with ethanol as intended but this app is worthless.Simply useless!! The eFlexFuel unit is NOT detected when scanning.

4. I suggest adding a percentage sign to the ethanol content meter, both on the "graphical display" and the "All data" page.

5. Perhaps the percentage sign could be added for the duty cycle, too? The support button leads to a broken page.

6. Graph screen is basically unusable with the current layout.Doesn't work with Android 9.

7. The "pairing successful" message seems to appear even if the pairing has failed and no information is displayed.

8. Auto-connect option would be nice and the UI is very click intensive but otherwise working fine.

9. And to get accurate ethanol-content rating, one needs to jump into yet separate section in the menu called "Details".

10. The Back button on the Charts page is shown incorrectly (looks like two dots).

11. Running on Samsung Xcover4 (SM-G390F), Android 9.

1. Fix eFlexFuel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart eFlexFuel: Restarting the app will resolve most errors.
2. Update the eFlexFuel App. Here is how:
   1. On Android goto PlayStore » Search for "eFlexFuel" » Open eFlexFuel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eFlexFuel » click "UPDATE".
3. Clear eFlexFuel app cache: Clearing cached data will force your app to retrieve the latest data directly from eFlexFuel servers.
   1. On Android, goto Settings » Apps » Select "eFlexFuel" » click Storage » click "Clear Cache".
4. Check eFlexFuel app permissions. If any of these permissions required to use your device's features are disenabled, eFlexFuel might not work.
5. Uninstall and reinstall eFlexFuel. If nothing else has worked, completely uninstall eFlexFuel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing eFlexFuel not working

2. Fix eFlexFuel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make eFlexFuel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to eFlexFuel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, eFlexFuel may not be able to connect to the Internet when running in the background.