Published by Valuedrive Technologies on Nov 14, 2024

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Why should I report an Issue with Spinny - Buy & Sell Used Cars?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Valuedrive Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Spinny - Buy & Sell Used Cars

1. Spinny Max brings trust and reliability to pre-owned luxury car buying and ownership, while making luxury cars accessible wherever you are.

2. Spinny® provides a completely online used car buying and selling experience across Delhi NCR, Gurgaon, Noida, Bangalore, Ahmedabad, Mumbai, Chennai, Pune, Hyderabad, Kolkata, Lucknow, Indore, Coimbatore, Jaipur, Surat, and Kochi.

3. On the Spinny App, you can shortlist any Spinny Assured® used car, Spinny Max luxury used car, view detailed Spinny 360 and inspection reports, and book a test drive at your home or at a Spinny Car Hub.

4. Spinny Assured® offers customer-facing benefits to make you a happy and confident car buyer. • Accessible used car loans starting at 12.

5. Upgrade to a new level of luxury, with complete peace of mind and secure luxury car ownership. • Accessible used luxury car loans starting at 12.

6. The Spinny platform also features certified used cars from Truebil to provide more options to choose from.

7. Pre-owned cars are sourced directly from individual sellers and sold directly to individual buyers.

8. There are no middlemen or dealerships involved in determining the price or quality of a pre-owned car.

9. Used car buying made simple and delightful for Car Joy from selection to ownership.

10. We operate on a full-stack model that helps us bring transparency, efficiency and savings for your car-buying journey.

11. We take full responsibility for the car's quality and use market data to arrive at a fair and fixed valuation.

Spinny Customer Insights

1. He says on his own the final price and then changes to sumething else at convenience & proudly calls himself an educated professional somehow.Worst experience ever , untill car valuation, pickup,part payment everything was so quick & transparent,after then been more than a month chasing them for the balance payment of 96k & irony is that they have removed my car sale details, agreement & transaction details from their app too & quoting reasons that my car has been transferred to truebill.seems need to seek legal help for my unpaid balance dues as now been tired chasing them & raising multiple queries & payment request.Car prices seems too high....i am sure they won't be offering such high prices to the consumer who's selling.

2. So folks, it would be better if you tried to sell to the buyer independently through other sites, gave it some thought, and made the best choice.They only care about selling car not about transfering documents lots of users encountered problem related to insurence not transfered and also company warranty is just a myth.

3. the issue still hasn't been resolved.BOOKING AMOUNT NOT REFUNDED: I have visited this place on 11th June and booked a car and on 13th June, I have cancelled by booking.

4. The price they show is the final price for selling a car and then start working to reducing the amount for the seller by asking every other document.

5. I have contacted spinny multiple times, they are saying the amount will be refunded in 5 days, but till now they didn't refund my money.

6. Beware before you go ahead with the booking.I tried to sell my car after review, the price checker indicating a fair price in the range.

7. However the interface is pretty good, and the options are clearly sorted, but maybe the developers should work on the updates and fix these bugs.After buying the car I realised that the after sales service was pretty bad.

8. So I don't think it's good to buy from spinny at high prize which they don't deserve.The worst customer relations team.

9. But, till now my booking amount has not been refunded.

10. car worked fine only for 3 months after that there has been various issues like AC not working properly even after repairing several times.

11. Sometime looking at these over prices vehicles i think better buy a new one.Avoid buying from spinny.

Steps to Troubleshoot & Fix Spinny Issues

1. Fix Spinny Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Spinny: Restarting the app will resolve most errors.
  2. Update the Spinny App. Here is how:
    1. On Android goto PlayStore » Search for "Spinny" » Open Spinny - Buy & Sell Used Cars » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spinny » click "UPDATE".
  3. Clear Spinny - Buy & Sell Used Cars app cache: Clearing cached data will force your app to retrieve the latest data directly from Spinny servers.
    1. On Android, goto Settings » Apps » Select "Spinny - Buy & Sell Used Cars" » click Storage » click "Clear Cache".
  4. Check Spinny app permissions. If any of these permissions required to use your device's features are disenabled, Spinny might not work.
  5. Uninstall and reinstall Spinny. If nothing else has worked, completely uninstall Spinny then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Spinny not working


2. Fix Spinny Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Spinny be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Spinny not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Spinny may not be able to connect to the Internet when running in the background.

Reported Issues