Contact MyAligner Customer Service

Why chat with our AI MyAligner Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of MyAligner.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Using a tablet as main screen but no way to add a printer it just wont detect the network printer.Only works on two resolutions...wont connect...constantly asks for ip....useless app... guess ill keep hitting my head trying to see maun screen....junkCompletely useless as I cannot read the screen due to zoom issues... won't connect as primary screen at all... brand new Samsung s6 tablet 10.4 inch screenDoes not work.

2. Would love to be able to get it work so I can use my tablet as a screen while adjusting rear of vehicle.piece of junk , on secondary mode ,not able to adjust screen size on my phone , always zoom in and can't move on.

3. each timewon't connect as primary screen, and as secondary screen only makes it past home page half the time.

4. and why do I have to enter the ip address every single time??App support is completely absent, 72 hours after sending an email, there is no response.

5. Won't remember ip address, have to re-enter each time, which involves exiting alignment.

6. not working on primary display mode ,totally useless .

7. Doesn't work properly.

8. when it works, it's great.

9. when it works, that is.

1. Fix MyAligner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyAligner: Restarting the app will resolve most errors.
2. Update the MyAligner App. Here is how:
   1. On Android goto PlayStore » Search for "MyAligner" » Open MyAligner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyAligner » click "UPDATE".
3. Clear MyAligner app cache: Clearing cached data will force your app to retrieve the latest data directly from MyAligner servers.
   1. On Android, goto Settings » Apps » Select "MyAligner" » click Storage » click "Clear Cache".
4. Check MyAligner app permissions. If any of these permissions required to use your device's features are disenabled, MyAligner might not work.
5. Uninstall and reinstall MyAligner. If nothing else has worked, completely uninstall MyAligner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyAligner not working

2. Fix MyAligner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyAligner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyAligner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyAligner may not be able to connect to the Internet when running in the background.