Contact Ivy Draw Customer Service

Why should I report an Issue with Ivy Draw: Vector Drawing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shoebill Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That's pretty minor though.Was pretty happy to find a simple, small & minimal vector drawing app with expected features to sketch simple ideas, but all of the basic features (like resizing width or height of object, or show grid) are locked to pro verlooks like it has a lot of features, but it looks very dated and simple.

2. Congratulations to the developer that has done an excellent work.This app is awesome once you learn how to use it, especially for svg files!!!!!!!!!!!!!! If it could do 2d/ frame by frame animation omg that would be a game changer!!!!!!!!!!!!!!!!!!!! Especially if it was a merger between this app and flipaclip!!!!!!!!!!!!!!!!!pretty simple interface.. free version offers a lot more than any other vector app I've tried.

3. There are many options for resize (whose icon looks like move) but a simple move isn't easy? Rework the interface and functionality.Amazing vector app, using it to draw more and more every day.

4. Thank you, developer! Some form of manual would be helpful to make sure I'm using all the features to the full.I think is the best vector drawing in the market.

5. Honestly, even a 3 star is being generous, because whenever that happens, the only way to fix it is a full restart of the phone.This is the best vector drawing app I've used.

6. I have purchased the premium version and would give it a 5 star, because it's packed with many features, and works really well.

7. The UI is simple and hiding thousands of interesting functionalities, including the rare one as "Group by object" .

8. Excellent UI for small screens: simple, practical and intuitive.

9. Putting up with ads when you have paid not to is one thing, what is frustrating is that many of the features become disabled, and the app constantly recommends upgrading.

10. Well worth paying for the full, ad-free version.

11. Plus I can build printing templates with full dimension and location control.

1. Fix Ivy Draw Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ivy Draw: Restarting the app will resolve most errors.
2. Update the Ivy Draw App. Here is how:
   1. On Android goto PlayStore » Search for "Ivy Draw" » Open Ivy Draw: Vector Drawing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ivy Draw » click "UPDATE".
3. Clear Ivy Draw: Vector Drawing app cache: Clearing cached data will force your app to retrieve the latest data directly from Ivy Draw servers.
   1. On Android, goto Settings » Apps » Select "Ivy Draw: Vector Drawing" » click Storage » click "Clear Cache".
4. Check Ivy Draw app permissions. If any of these permissions required to use your device's features are disenabled, Ivy Draw might not work.
5. Uninstall and reinstall Ivy Draw. If nothing else has worked, completely uninstall Ivy Draw then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ivy Draw not working

2. Fix Ivy Draw Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ivy Draw be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ivy Draw not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ivy Draw may not be able to connect to the Internet when running in the background.