Contact Ripl Customer Service

Why should I report an Issue with Ripl: Social Media Marketing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ripl Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. One other thing that would make this app great would be the ability to set the amount of time between each slide.I thought this was going to be a really great editing app, I just started my free trial and was planning on going through with it until I tried 3 different video, with different number of photos, it cut everyone to 10 seconds and has no way for me to edit the length? I'm trying to make a 60 second promo video for my music.

2. I would like to be able to edit the photos better too; like cropping or shrinking to fit in the video instead of using other apps to do so.Not worth it unless you get the paid version Free versions are important because they show what you have to offer.

3. Ripl - scratch the algorithm, let your customers have complete control of their video by length control and better transition features.The free version of the app is a nice sampler of what could be, and the full version is awesome HOWEVER, the $15 monthly subscription is WAY WAY too expensive for an app like this.

4. I love the options for video graphics and business features, but not sure pro is worth the money.While making short marketing videos is easy with this app, I think the paid version is expensive.

5. It's not a bad app, but between the limited nature of the free version, and the cost of the paid version, it feels overpriced for what it does.terrible!! Suddenly they've added an option for the quality of the share.

6. Dont waste your time watching it trying to load...not gonna happen.Great app for creating promotional videos.

7. I checked out the other reviews and they seem to have several issues with the subscription, so paying for it so I can get better videos doesn't seem to give me hope either.

8. It is fantastic for all it can do, however, I tried to include a piece of my music on a video, and it never properly saved, kept giving me errors and saying it could not save.

9. The free option is so damn limited I'm not sure I can use it! That plus the BRIGHTLY colored watermark they add to your videos.

10. I'd gladly pay a one-time fee, or even a lower rate yearly subscription, but the recurring monthly charge made this an easy cut from my marketing budget for my business.

11. If I elect to discard changes, it completely deletes the entire project, instead of taking me back to the last saved point.

1. Fix Ripl Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ripl: Restarting the app will resolve most errors.
2. Update the Ripl App. Here is how:
   1. On Android goto PlayStore » Search for "Ripl" » Open Ripl: Social Media Marketing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ripl » click "UPDATE".
3. Clear Ripl: Social Media Marketing app cache: Clearing cached data will force your app to retrieve the latest data directly from Ripl servers.
   1. On Android, goto Settings » Apps » Select "Ripl: Social Media Marketing" » click Storage » click "Clear Cache".
4. Check Ripl app permissions. If any of these permissions required to use your device's features are disenabled, Ripl might not work.
5. Uninstall and reinstall Ripl. If nothing else has worked, completely uninstall Ripl then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ripl not working

2. Fix Ripl Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ripl be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ripl not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ripl may not be able to connect to the Internet when running in the background.