Contact Orboot Earth AR Customer Service

Why should I report an Issue with Orboot Earth AR by PlayShifu?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PlayShifu to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It adds fun to learning by merging a physical globe with Augmented Reality through the Orboot App on your smartphones and tablets.

2. Just scan the Orboot globe with the Orboot app and explore countries and cultures in 3D with detailed information and interactive quizzes and activities.

3. Orboot is a one of a kind globe without any names or borders but various highlights to identify the places with.

4. We are a passionate team of parents, early learning experts, innovators and technologists that fit together like puzzle pieces.

5. Check out to get your own Orboot and other Shifu games.

6. Our aim is to make every experience exciting and meaningful for kids, and we strive to give the best!

7. Your feedback is very important to us.

8. If you have any questions, comments, feedback or need any help, please contact us at: orboot@playshifu.

1. And it would be nice if more countries were included.It's excellent because it play an important roles to improve brain development and entertainment also.This is a great product because the younger generations need to not only learn about our world/earth but they also have to become accustomed to using technology.

2. The game play is adjusted according to the child's age, the concept is simple, he loves solving the mysteries, love the stories and graphic and it's absolutely perfect for homeschooling, you also get boarding passes, passport and a stamp - fantastic toy!It's good n very interactive way of learningPacked full of interesting facts, but updates could improve it greatly.

3. Either way, I've learned lots of cool info myself just watching my daughter play with it! Great app, even without the globe by the way!Useless.

4. Request developer to try to mitigate this UI issue and make it more fun than a huge task.Tried reinstalling this app several times, switched between different wifi connections and different devices.

5. Overall worth the purchase.I am so impressed with this, it's brilliant, great interactive learning, keeps kids engaged.

6. At the information about each countries section, it could be cultural and animals info, also a bit about the geography of the region like mountains and waters.

7. It will be really a complete knowledge about a particular country, instead of going onto separate sections about animals and culture, which are really very poor in information and its not by regional dependency.

8. Not sure if it's the app or my devices, but the loading can be long & controls delayed (even my new Samsung Galaxy S10 has the same issues; but not as bad as u may think) This is a minor set back.

9. However, many of the smaller countries do not have narrated information included, so I would hope that some things could be added in updates.

10. This is really a big show down, It defeats the whole purpose of having the globe & learning using it.

11. As soon as we try to click on any animal/bird/monument that appears to learn more about it, obviously the tablets/mobile moves a bit, and all the objects disappear as the star - camera placement has moved too.

1. Fix Orboot Earth AR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Orboot Earth AR: Restarting the app will resolve most errors.
2. Update the Orboot Earth AR App. Here is how:
   1. On Android goto PlayStore » Search for "Orboot Earth AR" » Open Orboot Earth AR by PlayShifu » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orboot Earth AR » click "UPDATE".
3. Clear Orboot Earth AR by PlayShifu app cache: Clearing cached data will force your app to retrieve the latest data directly from Orboot Earth AR servers.
   1. On Android, goto Settings » Apps » Select "Orboot Earth AR by PlayShifu" » click Storage » click "Clear Cache".
4. Check Orboot Earth AR app permissions. If any of these permissions required to use your device's features are disenabled, Orboot Earth AR might not work.
5. Uninstall and reinstall Orboot Earth AR. If nothing else has worked, completely uninstall Orboot Earth AR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Orboot Earth AR not working

2. Fix Orboot Earth AR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Orboot Earth AR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Orboot Earth AR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Orboot Earth AR may not be able to connect to the Internet when running in the background.