Published by Maksym Blank on Jul 12, 2024

Report an issue with Plate Lookup.
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Why should I report an Issue with Plate Lookup?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Maksym Blank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Plate Lookup Customer Insights

1. # ,how many seats, fuel capacity, wheelbase, everything that is irrelevant to the plate, after all, the name of this app is plate lookup, all I want is owner information, name or address, paid with credit card, shows more vehicle information, so now I know if it came with a cigarette lighter or floor mats !!! Actually, one star, is way to many !!! TotalI was charged more than stated and the info that I paid for was not available when it said it was.

2. I would appreciate getting the report I paid for and give me a ctedit for the charges that went thru as .I was trying to look up license plates for public transit buses, and I got an "invalid response".

3. It shows that it's available but when I purchase, I didn't get it.The application is junk you have to pay for everything you do on it I could see paying for something other than the vehicle but trying to find if a vehicle has a salvage title or whether it's okay it's really hard to do unless you payThere are apps you can get way more info for $1.

4. This is fraudulent and I want my money returnedRhis app is doomed from the second it downloads! Upon attempting to open, a reoccurring message sayin "Bummer something went wrong try again".

5. Also, my public transit system's fleet page on CPTDB isn't updated, some are red links (like the plates I tried to seach), yet new buses aren't added there yet.

6. UNINSTALLED!I expect to see driver information, phone number and name but they want to keep charging.

7. Fail.What a total rip off, I feel like calling the authorities, cuz I feel like I just got raped !! First, all the vehicle information, Vin.

8. Being a mechanic, this app saves lots of time.. Trying to figure out the vin or exact year and the car is on the lift.. This comes in handy.

9. I gave this app the last of all the money I had and didn't get any information that .

10. We use this app all the time.Checked on neighbor's car that was stolen, purchased report, complete waste of $9.

11. Bi paid for a teport and it kept it kept asking to pay for report.

Steps to Troubleshoot & Fix Plate Lookup Issues

1. Fix Plate Lookup Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Plate Lookup: Restarting the app will resolve most errors.
  2. Update the Plate Lookup App. Here is how:
    1. On Android goto PlayStore » Search for "Plate Lookup" » Open Plate Lookup » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plate Lookup » click "UPDATE".
  3. Clear Plate Lookup app cache: Clearing cached data will force your app to retrieve the latest data directly from Plate Lookup servers.
    1. On Android, goto Settings » Apps » Select "Plate Lookup" » click Storage » click "Clear Cache".
  4. Check Plate Lookup app permissions. If any of these permissions required to use your device's features are disenabled, Plate Lookup might not work.
  5. Uninstall and reinstall Plate Lookup. If nothing else has worked, completely uninstall Plate Lookup then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Plate Lookup not working


2. Fix Plate Lookup Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Plate Lookup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Plate Lookup not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Plate Lookup may not be able to connect to the Internet when running in the background.

Reported Issues