Published by Planet Coops on Jun 4, 2024

contact Taximeter Chat with our AI-based Taximeter Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Taximeter?



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Why chat with our AI Taximeter Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Taximeter.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Contacted customer support to update the outdated tariff and they replied within 10 minutes and had the tariff updated within the hour, an example to all.Took a while to work out but easy to use only problem I have is when started to figger it out I would like to remove the saved fare log so it's clean to remove the test that I did but any help would be greatHave been using this app for about 5 years now.

2. Deleting app👎Been using Planet Coops Taximeter for about 4 years, absolutely great, works just like an MR400, and Stuart sorts out the tariffs, he is an absolute whizz, takes him no time at all to write me a tariff.

3. Android Auto support might be nice, and a clock option displayed in extras for fullscreen mode.I have been using this app for 2 years.

4. Hard too imagine there is a better electronic meter out there.Twice now, a couple years apart I open the app and it says " license check failed! I either have to wait or repurchase the app.

5. I also suggest allowing concurrent, time cutoff speed, and time accumulation to per tariff, instead of across the board.

6. I have found that nothing is too much trouble for them if you just take the time to contact them.Great app in the time I've used and recommended.

7. And if it does turn on, it'll work for a few minutes then the message comes up again "waiting on GPS fix".

8. Took a fare to the airport in what should've been a $60 fare, got to the airport and it said $24.

9. Recommended this app to a friend who has the same issue with Samsung.

10. Had to go back to the good ol calculator and calculate the fare for them.

11. Why is Samsung different? Today, I get a license error? Get it together, folks.

Steps to Troubleshoot & Fix Taximeter Issues

1. Fix Taximeter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Taximeter: Restarting the app will resolve most errors.
  2. Update the Taximeter App. Here is how:
    1. On Android goto PlayStore » Search for "Taximeter" » Open Taximeter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Taximeter » click "UPDATE".
  3. Clear Taximeter app cache: Clearing cached data will force your app to retrieve the latest data directly from Taximeter servers.
    1. On Android, goto Settings » Apps » Select "Taximeter" » click Storage » click "Clear Cache".
  4. Check Taximeter app permissions. If any of these permissions required to use your device's features are disenabled, Taximeter might not work.
  5. Uninstall and reinstall Taximeter. If nothing else has worked, completely uninstall Taximeter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Taximeter not working


2. Fix Taximeter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Taximeter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Taximeter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Taximeter may not be able to connect to the Internet when running in the background.

Reported Issues

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