Published by Pixilart on Aug 30, 2024

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Why should I report an Issue with Pixilart - Make Pixel Art?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pixilart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pixilart - Make Pixel Art image 1 contact Pixilart - Make Pixel Art image 2

About Pixilart - Make Pixel Art

1. Use blank canvases or choose from a variety of bases created by other users. • Share drawings with others for feedback or simply to show off!

2. Become part of the largest pixel art community and understand why Pixilart is a growing community for feedback, sharing, art and more!

3. Easily make pixel art, and then share your art and even follow others who have created their own pixel art creations.

4. Pixilart is a community of passionate art enthusiasts who enjoy pixels.

5. It's fun and easy to create pixel art on the go with Pixilart.

6. Simply move your finder across the screen to move the cursor and click on draw to lay pixels.

7. Create pixel art on the go.

8. Pixilart is a social platform for all ages.

9. Swearing filters are enabled by default.

10. Spam filters are enabled by default.

11. Users can easily block/un-follow others.

Pixilart Customer Insights

1. This is more of an app you use if your really into pixilart like me, and you want to check it when your not at the computer.It's a pretty good app on a computer but the mobile version has features removed that the website has such as; Layers, Animation, ability to change pixel stroke size, option to choose your own colors.

2. I love all of the customization options and the fact that it is completely free! The app is so easy to use and straightforward but somehow at the same time it contains so much content and customization! This app is created very well and I haven't even gotten started on the browsing! Overall, amazing, amazing app for pixel art, either just for fun, for graphic design, or other things, it works very well for them all.Has great potential & it's really nice to use.

3. The color pallet had no eyedrop ability, and was limited and continuous among pieces; so, if you need a color you used a long time ago, you're forced to guess around and try to get close enough to it again using the color wheel and trial and error.

4. But it's full of glitches, it lacks lot's of reletively important features that the computer version has, and is terrible if you want to actually draw.

5. You cant even make the canvas bigger than 100 x 100, which sucks if you wanna make a really detailed drawing.

6. The canvas can only be square and be 100 x 100 pixels which sucks if you want to make something really detailed.

7. if you added these features it would be alot easier to use instead of a headache.While I love the site on PC, I'm not a huge fan of it on mobile.

8. I usually use my laptop to make them, but with this app, I am able to make them while on the go, when I need to kill time, or when I have a sudden idea for one.

9. I also can't create layers or gifs, as far as I can tell, which are both two very useful features for me as a game designer and artist.

10. On google theres paint brush, bucket, blur tool, spray can, stamps, and more.Horrendous controls.

11. Ads exist but are generally unintrusive, and the app has decent controls such as copy and paste selection, etc.100% recommended.

Steps to Troubleshoot & Fix Pixilart Issues

1. Fix Pixilart Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pixilart: Restarting the app will resolve most errors.
  2. Update the Pixilart App. Here is how:
    1. On Android goto PlayStore » Search for "Pixilart" » Open Pixilart - Make Pixel Art » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pixilart » click "UPDATE".
  3. Clear Pixilart - Make Pixel Art app cache: Clearing cached data will force your app to retrieve the latest data directly from Pixilart servers.
    1. On Android, goto Settings » Apps » Select "Pixilart - Make Pixel Art" » click Storage » click "Clear Cache".
  4. Check Pixilart app permissions. If any of these permissions required to use your device's features are disenabled, Pixilart might not work.
  5. Uninstall and reinstall Pixilart. If nothing else has worked, completely uninstall Pixilart then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pixilart not working


2. Fix Pixilart Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pixilart be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pixilart not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pixilart may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Due to personal reasons that I will not mention at the moment, I am wanting to make a new account on Pixilart, but doing so will require the same email. Unfortunately, even whenever I deactivate my current account I can not use the same email. I hope you see this soon, thank you.

    — by Abigail 2 years ago