Published by Entertainment One

contact Peppa Pig: Party Time Chat with our AI-based Peppa Pig Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Peppa Pig?



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Why chat with our AI Peppa Pig Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Peppa Pig.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Playing a digital game of pass the parcel doesn't exactly have the same excitement of playing it for a real as a kid and actually winning a prize.The game freezes in certain parts.In the game when it ask for you to put stamps on the envelopes,it often freezes and That's hard to explain to a child.Really fun to play with my 3 year old daughter but there's a problem it's crashes every 9 minutes getting very annoying now please fix it and I'll right a better reviewYes!Peppa's parrrrrrrrrrrtttyyyyy!5 stars I love this.Look behind you,It's a Piñata?! Yay,piñata's are definitely for parties.If one of them bombed the money out they get all coins(Which is worth R1.28 )I loved this game with a golden medal ;).I would love if you make more games free because I'm only 11 years and I can't buy them and my sister likes Peppa pig and want to play games of it.

2. keep up the work! Can u make more just like these?Too basic, some MLG ranking system and Speedrun possibilities would be good, i finished entire game in like 5mins, not worth the money (unless u get it for free)Touch controls do not work on the pinata game.

3. 🤩This game is awesome but can you please fix it because it doesn't work when I try to download it can you please fix it for my child.This is a great game!.

4. Just please make them free for some time, Many people will play this game if you make them free and you will get a profit.

5. Samsung S20FE fully updated (April 2021 Android update).Just a poor game.

6. Not suitable for my 3 year old to play by herself unlike similar games of the same genre.

7. Draws kids in because of the Peppa brand - but the games are really boring and unimaginative.

8. My 4 year old little brother loved this alot.

9. Overall, these games are pretty good.

10. If it weren't peppa pig it would be universally panned.

11. My 3 year old was bored after 3 mins.

Steps to Troubleshoot & Fix Peppa Pig Issues

1. Fix Peppa Pig Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Peppa Pig: Restarting the app will resolve most errors.
  2. Update the Peppa Pig App. Here is how:
    1. On Android goto PlayStore » Search for "Peppa Pig" » Open Peppa Pig: Party Time » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Peppa Pig » click "UPDATE".
  3. Clear Peppa Pig: Party Time app cache: Clearing cached data will force your app to retrieve the latest data directly from Peppa Pig servers.
    1. On Android, goto Settings » Apps » Select "Peppa Pig: Party Time" » click Storage » click "Clear Cache".
  4. Check Peppa Pig app permissions. If any of these permissions required to use your device's features are disenabled, Peppa Pig might not work.
  5. Uninstall and reinstall Peppa Pig. If nothing else has worked, completely uninstall Peppa Pig then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Peppa Pig not working


2. Fix Peppa Pig Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Peppa Pig be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Peppa Pig not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Peppa Pig may not be able to connect to the Internet when running in the background.

Reported Issues

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