Contact Passio GO! Customer Service

Why should I report an Issue with Passio GO!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Passio Technologies Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Minus two stars for inconsistency and bugs.The idea of this app is great, and where it works, like showing the routes and tracking buses, its great.

2. The routes along with the busses and with it’s real time tracking system is inaccurate the majority of time.

3. If you are lucky enough to catch it on a day that everything is working, it still lags way behind the bus, takes forever to register the route you are looking for, and cannot save any of the routes.

4. There should be a feature where it shows the routes attached to a stop or hides the routes that aren't running on a specific day.Sometimes works.

5. It basically turns into a bad map.The app generally doesn't stay open more then a few seconds if you try and view too large an area, which is only necessary in the first place since the only way you can see when a bus is coming is to try and locate the bus icon on its route.

6. Bus routes that were changed and discontinued were not announced to riders via the app (if a route is favorited could that be incorporated into the favorites announcements?).

7. Developers are more likely to make improvements if the issues are being raised by the entities paying them.This app won't allow me to uncheck the routes I don't want to see.

8. Honestly, quite useless.Very difficult to change between routes, especially when there is a different bus route for each day of the week.

9. Tapping the stops themselves shows that there are no busses coming, which is totally untrue.It barley works.

10. On the majority of days you cannot select any route or bus at all because the toggle button pretend your finger isn't there.

11. However, it's not an easy app to figure out and most of the time there are very necessary features that don't work.

1. Fix Passio GO! Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Passio GO!: Restarting the app will resolve most errors.
2. Update the Passio GO! App. Here is how:
   1. On Android goto PlayStore » Search for "Passio GO!" » Open Passio GO! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Passio GO! » click "UPDATE".
3. Clear Passio GO! app cache: Clearing cached data will force your app to retrieve the latest data directly from Passio GO! servers.
   1. On Android, goto Settings » Apps » Select "Passio GO!" » click Storage » click "Clear Cache".
4. Check Passio GO! app permissions. If any of these permissions required to use your device's features are disenabled, Passio GO! might not work.
5. Uninstall and reinstall Passio GO!. If nothing else has worked, completely uninstall Passio GO! then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Passio GO! not working

2. Fix Passio GO! Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Passio GO! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Passio GO! not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Passio GO! may not be able to connect to the Internet when running in the background.