Published by Papo World on Aug 9, 2024

Report an issue with Purple Pink English.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Purple Pink English?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Papo World to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Purple Pink English Customer Insights

Steps to Troubleshoot & Fix Purple Pink English Issues

1. Fix Purple Pink English Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Purple Pink English: Restarting the app will resolve most errors.
  2. Update the Purple Pink English App. Here is how:
    1. On Android goto PlayStore » Search for "Purple Pink English" » Open Purple Pink English » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Purple Pink English » click "UPDATE".
  3. Clear Purple Pink English app cache: Clearing cached data will force your app to retrieve the latest data directly from Purple Pink English servers.
    1. On Android, goto Settings » Apps » Select "Purple Pink English" » click Storage » click "Clear Cache".
  4. Check Purple Pink English app permissions. If any of these permissions required to use your device's features are disenabled, Purple Pink English might not work.
  5. Uninstall and reinstall Purple Pink English. If nothing else has worked, completely uninstall Purple Pink English then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Purple Pink English not working


2. Fix Purple Pink English Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Purple Pink English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Purple Pink English not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Purple Pink English may not be able to connect to the Internet when running in the background.

Reported Issues