Published by OBD High Tech

Report an issue with FordSys Scan Pro.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with FordSys Scan Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of OBD High Tech to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact FordSys Scan Pro image 1 contact FordSys Scan Pro image 2

About FordSys Scan Pro

1. If you have this adapter, please don't rate this application! + Tested with OBDLink MX , ELM327 Clone Bluetooth V1. 5, Vgate Bluetooth, ELM327 Wifi.

2. WARNING! China clones ELM327 v2. 1 is only work with OBD2.

FordSys Scan Pro Customer Insights

1. No way to access it.I bought this to use with the bluedriver odb2 scan tool and it doesn't even work.

2. The pro app is exactly the same as the free version.It's ok but doesn't display everything that another Ford App I use does.

3. Mine is 2000 Falcon and not all apps work and support the same.Excellent app, works perfectly with my OBDlink and performs all functions well.

4. PRO VERSION IS THE SAME AS FREE VERSION!! No way to contact them.. Very disappointed.Will not "detect protocol" all of the sudden.

5. Functions that should be unlocked by pro version don't work.

6. to get the higher funtunions like the tcm transmission codes but it doesnt work!!! no way to contact them!!!!!!!Could do with some instructions or guidance.

7. The power train option I need doesn't work.

8. Poor programmingPaid for the app and it's no different than the free version.

9. Please fix.Paid for the pro because the free version had limitations.

10. The scanner connects easily to the bluedriver app just finei got the pro version.

11. Either way, buying the "Pro" app was worth it.Idk what the problem is but the app used to work just fine.

Steps to Troubleshoot & Fix FordSys Scan Pro Issues

1. Fix FordSys Scan Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FordSys Scan Pro: Restarting the app will resolve most errors.
  2. Update the FordSys Scan Pro App. Here is how:
    1. On Android goto PlayStore » Search for "FordSys Scan Pro" » Open FordSys Scan Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FordSys Scan Pro » click "UPDATE".
  3. Clear FordSys Scan Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from FordSys Scan Pro servers.
    1. On Android, goto Settings » Apps » Select "FordSys Scan Pro" » click Storage » click "Clear Cache".
  4. Check FordSys Scan Pro app permissions. If any of these permissions required to use your device's features are disenabled, FordSys Scan Pro might not work.
  5. Uninstall and reinstall FordSys Scan Pro. If nothing else has worked, completely uninstall FordSys Scan Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FordSys Scan Pro not working


2. Fix FordSys Scan Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FordSys Scan Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FordSys Scan Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FordSys Scan Pro may not be able to connect to the Internet when running in the background.

Reported Issues