Published by OBD High Tech

contact FordSys Scan Pro Chat with our AI-based FordSys Scan Pro Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with FordSys Scan Pro?



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Why chat with our AI FordSys Scan Pro Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of FordSys Scan Pro.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. No way to access it.I bought this to use with the bluedriver odb2 scan tool and it doesn't even work.

2. The pro app is exactly the same as the free version.It's ok but doesn't display everything that another Ford App I use does.

3. Mine is 2000 Falcon and not all apps work and support the same.Excellent app, works perfectly with my OBDlink and performs all functions well.

4. PRO VERSION IS THE SAME AS FREE VERSION!! No way to contact them.. Very disappointed.Will not "detect protocol" all of the sudden.

5. Functions that should be unlocked by pro version don't work.

6. to get the higher funtunions like the tcm transmission codes but it doesnt work!!! no way to contact them!!!!!!!Could do with some instructions or guidance.

7. The power train option I need doesn't work.

8. Poor programmingPaid for the app and it's no different than the free version.

9. Please fix.Paid for the pro because the free version had limitations.

10. The scanner connects easily to the bluedriver app just finei got the pro version.

11. Either way, buying the "Pro" app was worth it.Idk what the problem is but the app used to work just fine.

Steps to Troubleshoot & Fix FordSys Scan Pro Issues

1. Fix FordSys Scan Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FordSys Scan Pro: Restarting the app will resolve most errors.
  2. Update the FordSys Scan Pro App. Here is how:
    1. On Android goto PlayStore » Search for "FordSys Scan Pro" » Open FordSys Scan Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FordSys Scan Pro » click "UPDATE".
  3. Clear FordSys Scan Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from FordSys Scan Pro servers.
    1. On Android, goto Settings » Apps » Select "FordSys Scan Pro" » click Storage » click "Clear Cache".
  4. Check FordSys Scan Pro app permissions. If any of these permissions required to use your device's features are disenabled, FordSys Scan Pro might not work.
  5. Uninstall and reinstall FordSys Scan Pro. If nothing else has worked, completely uninstall FordSys Scan Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FordSys Scan Pro not working


2. Fix FordSys Scan Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FordSys Scan Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FordSys Scan Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FordSys Scan Pro may not be able to connect to the Internet when running in the background.

Reported Issues

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