Published by NAVITEL on Oct 2, 2024

contact Navitel DVR Center Chat with our AI-based Navitel DVR Center Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Navitel DVR Center?



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Why chat with our AI Navitel DVR Center Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Navitel DVR Center.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. you can only see them in the app itself.1.When you shoot in front and want to turn the camera to 360,shoot upside down.What is the role of this function if it does not shoot normally?2.In the use menu the temperature quotas are between 0 and 35 ° C.Why sell the product in countries with temperatures of-25 ° C /+ 42 ° C(winter / summer).3.The application has the function of sharing videos using whatsapp only that after you send them they don't sound good, they sound interrupted.Can you do something about points 1 and 3 bef ret the itemTo add to the last review, the camera will not connect to phone when WiFi and mobile network are on at the same time.

2. Offer a Bluetooth option! Of course too late for my camera now.Improve! There's so much more you can do to make this app better, it's just mere disappointment to me - WiFi connectivity is no 1, no 2 functionality, no 3 settings, all in all good 4 nothing Updated No support, looks like abandonareYou have to turn off mobile data to connect to dvr.

3. My first experience it was a very good one, at my first pairing with my mobile (Samsung S8+), but since when I'm trying to connect the camera again, for the second time, I didn't managed to do it at all.

4. No camera detected and the wifi is on and also I've reseted it to the factory and no success, the same results!when you want to save recorded videos from this app to your phone gallery, videos lose sound and they just won't play.

5. After a while app reports timeout.Terrible - after providing app permissions on initial start up once installed, app then repeats permissions request in a pop up box, press ok and it takes you to mobile permissions that are already allowed for the app.

6. Pure garbage!Made the last update for the app in Play Store and lost all my previous saved video/events.

7. Not satisfied with camera interface as well.Does not connect from CAT S60.

8. Now it requires location to be enabled or it won't connect to the dashcam.

9. LE: did the latest update, still no past saved videos.

10. 1 star experience!Before the last update the app was bad to say the least.

11. When pressing on connection button, dashcam starts recording and nothing happens in app.

Steps to Troubleshoot & Fix Navitel DVR Center Issues

1. Fix Navitel DVR Center Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Navitel DVR Center: Restarting the app will resolve most errors.
  2. Update the Navitel DVR Center App. Here is how:
    1. On Android goto PlayStore » Search for "Navitel DVR Center" » Open Navitel DVR Center » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Navitel DVR Center » click "UPDATE".
  3. Clear Navitel DVR Center app cache: Clearing cached data will force your app to retrieve the latest data directly from Navitel DVR Center servers.
    1. On Android, goto Settings » Apps » Select "Navitel DVR Center" » click Storage » click "Clear Cache".
  4. Check Navitel DVR Center app permissions. If any of these permissions required to use your device's features are disenabled, Navitel DVR Center might not work.
  5. Uninstall and reinstall Navitel DVR Center. If nothing else has worked, completely uninstall Navitel DVR Center then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Navitel DVR Center not working


2. Fix Navitel DVR Center Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Navitel DVR Center be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Navitel DVR Center not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Navitel DVR Center may not be able to connect to the Internet when running in the background.

Reported Issues

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