Contact MyMOCA Customer Service

Why should I report an Issue with MyMOCA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jacques Rosas to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Works of art can be sold, traded, gifted, or loaned using a blockchain transfer feature, which allows operators to negotiate terms, trace a piece’s provenance of creation and history of ownership.

2. Once art is uploaded it becomes identifiable with the SCAN feature, and the operator will know if it has been uploaded or scanned it in the past, when previous scans/uploads took place, and where their art has been featured over time (private collection, institution installation, virtual or physical gallery, movie/TV appearances, etc.

3. Once a credential transfer is accepted, each owner’s data becomes locked and only the current holder of the artwork can add to its history.

4. Operators can only add to the story in a transfer but not change original Credential.

5. Operators detail and customize any terms or commissions with each transfer individually.

6. Any payment for art or services takes place between operators using their preferred payment methods.

7. MyMOCA is a FREE utility app with no fees, no commissions, and no charges for the sale of artwork.

8. Artwork can be used as a form of currency by transferring the artwork credential.

9. An “Institution” account accepts submissions for exhibitions and “Individuals” submit art for shows.

10. Notifications are optional, we recommend the unobtrusive badge number on MyMOCA icon.

11. From the “Controls” page, operators can interact with all features listed.

1. Really cool that me and other artists can sell their artsGreat idea for expressing creativity 👏 This app is very user friendly! I look forward to continuing the use of the functionality that is built into this app.After downloading twice, not only did my password not work, but the recovery process did not work either.

2. Thank you for being creative! We need more of this!This app is very easy to navigate! The art in this app is Fantabulous! It's like attending an art show without leaving the comfort of your home!Thanks for the app, it is great.

3. Kudos to the developer!Love this app! Whether you love art or not, I found a new interest and would recommend taking the time to look at all the cool art on here.

4. Thank you forgiving us an app that allows the artist to showcase their work whether they are known or are an uknown artist.

5. A great platform for artists to get exposure and share their talents.

6. It opens the world for artists and creative types.

7. A wonderful inspiring way for all artists to express themselves and been seen.

8. doesnt update my profile photos whatsoever, and no option to delete account or remove posts.

9. I've found ao many artists all around the world in it.

10. probably trying to steal our work.What an awesome concept.

11. Stellar!!!!! 💎🤩 🎨Very cool app.

1. Fix MyMOCA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyMOCA: Restarting the app will resolve most errors.
2. Update the MyMOCA App. Here is how:
   1. On Android goto PlayStore » Search for "MyMOCA" » Open MyMOCA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyMOCA » click "UPDATE".
3. Clear MyMOCA app cache: Clearing cached data will force your app to retrieve the latest data directly from MyMOCA servers.
   1. On Android, goto Settings » Apps » Select "MyMOCA" » click Storage » click "Clear Cache".
4. Check MyMOCA app permissions. If any of these permissions required to use your device's features are disenabled, MyMOCA might not work.
5. Uninstall and reinstall MyMOCA. If nothing else has worked, completely uninstall MyMOCA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyMOCA not working

2. Fix MyMOCA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyMOCA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyMOCA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyMOCA may not be able to connect to the Internet when running in the background.