Published by simppro on Apr 9, 2024

Report an issue with القرآن الكريم.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with القرآن الكريم - مصحف المدينة?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of simppro to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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القرآن الكريم Customer Insights

1. Is it appropriate for you to read Quran and you see at the same time an ad of a FLIRTING App with the photo of a women wearing inappropriate clothes ?!!!!! What a PARADOX !!!! I'm shocked how you do this !Having used the application for over five years, i'm compelled to say that it's the best i've ever come across taking into consideration; the clarity of the text; ease of navigation; quick retrieval; lightweight interms of memory occupied and the Incorporated du'a which is all encompassing.

2. FYI I cant access it since 29th April, as it still shows update, I tried to uninstall and re-download it, again it is showing the same result & can't complete the download even since yesterday 🤔Having used the application for over five years, I'm compelled to say that it's the best I've ever come across taking into consideration; the clarity of the text; ease of navigation; quick retrieval; lightweight interms of memory occupied and the Incorporated du'a which is all encompassing.

3. May Allah reward you and your parents with jannatul firdaus.من غير اللائق ظهور بعض الإعلانات الغير محتشمة عند قراءتك للقرآن الكريم.

4. May Allah reward you and your parents with jannatul firdaus.Great app, helps you to continually read the Quran wherever you find little chance as you carry out your phone.

5. I will delete it.Constant bombardment of unskippable ads between every click, some of which are not appropriate especially when you are trying to read the holy Quran.

6. but after the last update this doesn't work, and the ads keep showing up.I will change the rate when you repond to my comment.

7. A scroll bar or jump button would be much appreciated.I love it.. one main request, please always be careful what type of ads you are showing, I'm willing to pay whatever it cost to have a version with no ads to avoid destractions.

8. And thanks for the nice work.Full screen pages, easy navigation between Surahs but not between pages within the Surah.

9. But, Similar complaints as many other users, why is it asking update since I used for years now.

10. In my opinion it's lacking basic features anyway like zooming in on the page.I can't get rid of the ads after the last update.

11. It's not appropriate to see some ads when reading Quran.

Steps to Troubleshoot & Fix القرآن الكريم Issues

1. Fix القرآن الكريم Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart القرآن الكريم: Restarting the app will resolve most errors.
  2. Update the القرآن الكريم App. Here is how:
    1. On Android goto PlayStore » Search for "القرآن الكريم" » Open القرآن الكريم - مصحف المدينة » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for القرآن الكريم » click "UPDATE".
  3. Clear القرآن الكريم - مصحف المدينة app cache: Clearing cached data will force your app to retrieve the latest data directly from القرآن الكريم servers.
    1. On Android, goto Settings » Apps » Select "القرآن الكريم - مصحف المدينة" » click Storage » click "Clear Cache".
  4. Check القرآن الكريم app permissions. If any of these permissions required to use your device's features are disenabled, القرآن الكريم might not work.
  5. Uninstall and reinstall القرآن الكريم. If nothing else has worked, completely uninstall القرآن الكريم then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing القرآن الكريم not working


2. Fix القرآن الكريم Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make القرآن الكريم be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to القرآن الكريم not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, القرآن الكريم may not be able to connect to the Internet when running in the background.

Reported Issues