Contact Room on the Broom Customer Service

Why should I report an Issue with Room on the Broom: Flying?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Magic Light Pictures to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. He’s looking for Witch and chips and breathing fire behind you! • Take off using the simple and intuitive mechanic! • Soar over the moors and mountains from the beautiful children’s picture book!

2. Based on ‘Room on the Broom', the enchanting children’s picture book written by Julia Donaldson and illustrated by Axel Scheffler.

3. Inspired by the No. 1 selling Halloween picture book, 'Room on the Broom: Flying' is pure gaming pleasure to be enjoyed again and again.

4. These games are brought to you by Magic Light Pictures, producers of the Oscar nominated animations 'The Gruffalo' and 'Room on the Broom' as well as 'The Gruffalo's Child' and 'Stick Man'.

5. Take control of Witch’s magical broomstick and zoom through the sky. • Collect stars as you fly – what will your high score be? • Pick up all the friends – Dog, Bird and Frog and fly together! • Beware of the Dragon.

6. If you have any technical difficulties please email office@magiclightpictures.

1. Try being inclusive for children with developmental delays.App hasn't been updated for newer versions of Android so doesn't play well.

2. There has to be a better way to do the controls that is more child friendly.

3. My son is six and has moderate autism spectrum disorder.

4. You have to figure out the controls on your own, and they're hard.

5. This resulted in a very frustrated toddler.

1. Fix Room on the Broom Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Room on the Broom: Restarting the app will resolve most errors.
2. Update the Room on the Broom App. Here is how:
   1. On Android goto PlayStore » Search for "Room on the Broom" » Open Room on the Broom: Flying » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Room on the Broom » click "UPDATE".
3. Clear Room on the Broom: Flying app cache: Clearing cached data will force your app to retrieve the latest data directly from Room on the Broom servers.
   1. On Android, goto Settings » Apps » Select "Room on the Broom: Flying" » click Storage » click "Clear Cache".
4. Check Room on the Broom app permissions. If any of these permissions required to use your device's features are disenabled, Room on the Broom might not work.
5. Uninstall and reinstall Room on the Broom. If nothing else has worked, completely uninstall Room on the Broom then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Room on the Broom not working

2. Fix Room on the Broom Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Room on the Broom be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Room on the Broom not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Room on the Broom may not be able to connect to the Internet when running in the background.