Contact National Gallery of Art Customer Service

Why should I report an Issue with National Gallery of Art?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Macsoftex Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app opened and i could find the art but then if there is any other information related, i was not able to viewor listen to it.

2. So disappointed.Terrible. No information about the artwork, where to fine them, e.t.c. just pictures and titles.

3. If you want to look up an artist (the app calls then "authors" for some reason), you have to look them up by FIRST name.

4. Just got a circle that seemed to be loading but never does.

5. Horrible app for Android system.

1. Fix National Gallery of Art Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart National Gallery of Art: Restarting the app will resolve most errors.
2. Update the National Gallery of Art App. Here is how:
   1. On Android goto PlayStore » Search for "National Gallery of Art" » Open National Gallery of Art » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for National Gallery of Art » click "UPDATE".
3. Clear National Gallery of Art app cache: Clearing cached data will force your app to retrieve the latest data directly from National Gallery of Art servers.
   1. On Android, goto Settings » Apps » Select "National Gallery of Art" » click Storage » click "Clear Cache".
4. Check National Gallery of Art app permissions. If any of these permissions required to use your device's features are disenabled, National Gallery of Art might not work.
5. Uninstall and reinstall National Gallery of Art. If nothing else has worked, completely uninstall National Gallery of Art then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing National Gallery of Art not working

2. Fix National Gallery of Art Server issues & Internet Connection

1. Check network connection: An unstable Internet will make National Gallery of Art be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to National Gallery of Art not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, National Gallery of Art may not be able to connect to the Internet when running in the background.