Published by Mach1 Services on Nov 17, 2023

Report an issue with Mach1 Provider App.
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Why should I report an Issue with Mach1 Provider App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mach1 Services to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Mach1 Provider App

1. We believe in providing opportunities to all members of the military who have served honorably and first responders from fire, police, EMS, to individuals certified as first responders.

2. You simply choose the services you want to provide, and you choose when you want to work. -No price haggling. -Get paid every 48 hours (No more waiting 30 days to get paid.

3. Whether you’re new to this industry or a long time provider: you don’t need a tow truck to change a flat tire or bring someone gas.

4. Mach1 offers a Veteran & First Responder program.

5. Mach1 thanks you and would like to recognize you by reimbursing you for background check fees.

6. Our patent-pending model automates and digitizes the roadside assistance industry.

7. Mach1 is making it easier than ever for providers to make money.

8. Thank you for your service/public service!

Mach1 Provider App Customer Insights

1. we just want to make some extra money on the side some people do not require all of that stuff also the driver has to pay for his phone background check there are other companies just like this who does not require payment for a background check 😡I've had a couple calls from Mach1 an it was a great experience both times.

2. Trying to be the Lyft and Uber of roadside but Lyft and Uber have a horrible business model never making profit and using people taking advantage of loopholes in labor laws.

3. Just need more calls in Central MichiganBest app for roadside assistance providers!Unable to log in as a providerQa.

4. So far so good just took my first call today the price windows are very nice feature unlike the other guys out there.

5. Having a proprietary app is a bad idea as well prevents providers from consolidating calls.

6. And I sure won't pay for expensive insurance and help build a company that's going to screw providers in the end.

7. I'll update in a couple of months with my progress.This app's forces your hand to have certain things to provide which is okay.

8. I'll never be a part of a business that thinks that's a great business model.

9. I'm pretty sure they will work out the kinks down the road I'm here to stay as long as the rates are!!!I just finished onboarding for this program.

10. Quite great customer service and app is getting traction now.This place is a joke.

11. Not like the $16 - $20 per call that some of the other networks are paying.

Steps to Troubleshoot & Fix Mach1 Provider App Issues

1. Fix Mach1 Provider App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mach1 Provider App: Restarting the app will resolve most errors.
  2. Update the Mach1 Provider App App. Here is how:
    1. On Android goto PlayStore » Search for "Mach1 Provider App" » Open Mach1 Provider App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mach1 Provider App » click "UPDATE".
  3. Clear Mach1 Provider App app cache: Clearing cached data will force your app to retrieve the latest data directly from Mach1 Provider App servers.
    1. On Android, goto Settings » Apps » Select "Mach1 Provider App" » click Storage » click "Clear Cache".
  4. Check Mach1 Provider App app permissions. If any of these permissions required to use your device's features are disenabled, Mach1 Provider App might not work.
  5. Uninstall and reinstall Mach1 Provider App. If nothing else has worked, completely uninstall Mach1 Provider App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mach1 Provider App not working


2. Fix Mach1 Provider App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mach1 Provider App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mach1 Provider App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mach1 Provider App may not be able to connect to the Internet when running in the background.

Reported Issues