Published by 廣州朗銳數字傳媒科技有限公司 on Apr 22, 2024

Report an issue with 金庸听书.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with 金庸听书?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 廣州朗銳數字傳媒科技有限公司 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact 金庸听书 image 1 contact 金庸听书 image 2

金庸听书 Customer Insights

1. The contents are great, but the app is terrible.Does not support oversea purchasingIf it was non wifi, I would be happy because I can listen to it without wifi outside.

2. Only the first few minutes can be played.

Steps to Troubleshoot & Fix 金庸听书 Issues

1. Fix 金庸听书 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 金庸听书: Restarting the app will resolve most errors.
  2. Update the 金庸听书 App. Here is how:
    1. On Android goto PlayStore » Search for "金庸听书" » Open 金庸听书 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 金庸听书 » click "UPDATE".
  3. Clear 金庸听书 app cache: Clearing cached data will force your app to retrieve the latest data directly from 金庸听书 servers.
    1. On Android, goto Settings » Apps » Select "金庸听书" » click Storage » click "Clear Cache".
  4. Check 金庸听书 app permissions. If any of these permissions required to use your device's features are disenabled, 金庸听书 might not work.
  5. Uninstall and reinstall 金庸听书. If nothing else has worked, completely uninstall 金庸听书 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 金庸听书 not working


2. Fix 金庸听书 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 金庸听书 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 金庸听书 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 金庸听书 may not be able to connect to the Internet when running in the background.

Reported Issues