Published by SunMedia Technology co.,Ltd on Oct 23, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Autolink?



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  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Couldn't play a radio station while mirroring GPS app.I love that my phone automatically connects to my husband's stereo when I use his car, no need to bother connecting my phone every time like some appsDoesn't work ever at all....devs need to go back to the drawing board or trash this appThis is a terrible app.

2. There's a constant "connecting" notificationThis app doesn't work on my S21 Plus, I'll connect it to the car stereo and it'll loop and state "there are no apps that work with the connected phone".

3. Only works via USB cable which is garbage to me! I will be returning the pos radio asapGeneric, " fix bugs"? Tell us what's fixed!Needed for mirroring on car stereo.

4. Constant pop ups trying to get you to connect with the app (even though the connection never works) interrupts other apps like Spotify and Google maps with the same pop ups.

5. Netflix and Hulu don't work with it, Hulu going as far as to tell you the display isn't supported.

6. Would be nice if the developer fixed the bugs with this app.This app is absolutely junk! Won't connect and there is no such thing as customer service.

7. It does not work and is extremely annoying when you plug your phone in.

8. It mirrors the screen well with great definition, but the frame rate seemed to a max of 30fps.

9. And judging from the reviews it doesn't look like there's much developer help and or support whatsoever.

10. Why does it need my location? Other permissions don't make sense either.

11. This app isn't recognized by "SmartView" so you can't change the aspect ratio or resolution to fit your car display.

Steps to Troubleshoot & Fix Autolink Issues

1. Fix Autolink Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Autolink: Restarting the app will resolve most errors.
  2. Update the Autolink App. Here is how:
    1. On Android goto PlayStore » Search for "Autolink" » Open Autolink » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Autolink » click "UPDATE".
  3. Clear Autolink app cache: Clearing cached data will force your app to retrieve the latest data directly from Autolink servers.
    1. On Android, goto Settings » Apps » Select "Autolink" » click Storage » click "Clear Cache".
  4. Check Autolink app permissions. If any of these permissions required to use your device's features are disenabled, Autolink might not work.
  5. Uninstall and reinstall Autolink. If nothing else has worked, completely uninstall Autolink then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Autolink not working


2. Fix Autolink Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Autolink be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Autolink not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Autolink may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!