Published by KTBS 3 on Sep 6, 2024

Report an issue with StormTeam 3.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with StormTeam 3?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KTBS 3 to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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StormTeam 3 Customer Insights

1. Thanks KTBS channel 3.Well first thing watch live it wouldn't let me go to full screen it wouldn't let me watch it at all with three bars and 4G it would load everything else but it wouldn't ever play the live feed and then the everbridge app, it was a joke to everytime I sent me my code in a text message it would tell me the code I entered was incorrectThis app is exceptionally slow.

2. Radar doesn't load when I try to click on it to see severe alerts in my area.

3. However the coverage is more accurate than the radar systems for the DFW area.Reliable and responsible staff willing to go the extra mile.

4. It is more suitable where I live, even though I'm in a fringe area in Northeast Texas .

5. I was using it for live weather, as I don't have cable.

6. when we have tornado weather the last thing I want to do is sit through 3-4 ads before seeing the weather.

7. I really need to know whats going on with the weather.I don't get KTBS over the air like I once did.

8. Deleting and going to something more reliable.I use it for severe weather.

9. Live streams do not work even on the best of connections.

10. During a storm with possible tornados, I had to get through the ads just to view radars and alerts.

11. It shows where hail, rotating clouds, verified tornadoes, heavy rain systems and their projections.

Steps to Troubleshoot & Fix StormTeam 3 Issues

1. Fix StormTeam 3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart StormTeam 3: Restarting the app will resolve most errors.
  2. Update the StormTeam 3 App. Here is how:
    1. On Android goto PlayStore » Search for "StormTeam 3" » Open StormTeam 3 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StormTeam 3 » click "UPDATE".
  3. Clear StormTeam 3 app cache: Clearing cached data will force your app to retrieve the latest data directly from StormTeam 3 servers.
    1. On Android, goto Settings » Apps » Select "StormTeam 3" » click Storage » click "Clear Cache".
  4. Check StormTeam 3 app permissions. If any of these permissions required to use your device's features are disenabled, StormTeam 3 might not work.
  5. Uninstall and reinstall StormTeam 3. If nothing else has worked, completely uninstall StormTeam 3 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing StormTeam 3 not working


2. Fix StormTeam 3 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make StormTeam 3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to StormTeam 3 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, StormTeam 3 may not be able to connect to the Internet when running in the background.

Reported Issues