Contact Sensors Alive Customer Service

Why should I report an Issue with Sensors Alive - Bring Physics ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Franckh-Kosmos Verlags GmbH & Co. KG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You will gain experience in measuring light levels, volumes, and temperatures with the three sensor pods, and learn about the physics behind light, sound, and heat.

2. Continue to use the sensors to capture data that lets you care for your creatures, feed them, play with them, create habitats for them, and generate more creatures — all the while developing an intuitive sense of the different measurements you are taking with the sensors.

3. Or, a low light level captured by the light sensor might yield a creature with huge eyes to see better in the dark, while a high sound level reading might result in a creature with tiny ears.

4. The core of this science kit is an app-based video game in which you use real-world sensor data that you collect from your environment to generate a diverse array of creatures.

5. In a pretend bioengineering lab inside the game, you play the role of a scientist who uses readings taken from three physical sensor pods outside the game.

6. Demystify abstract physics phenomena like light, sound, and heat as never before — with this highly innovative, gamified sensor physics lab.

7. The sensor data dictates the different attributes your bioengineered creatures will have.

8. Learning physics comes alive as you see the tangible results of your sensor experiments.

9. It is only in combination with the Sensor Pods and the Base Station from the experimental kit that all app functions can be used.

10. Create, collect, play with, and take care of your creatures in the app.

11. The readings are then transferred into the game via the base station.

1. Otherwise, my son, Ryan, loves this and plays with it every day!This has been very trying! This app keeps asking for a PIN to pair with the monster maker, but I have no PIN??It won't let me tap on the thnig next to the Bluetooth.😤😓😔 can you please fix this glitchIt's very boring plus I have to actually HAVE the things with buttons on them to actually play the game!!I'm not happy with this game it keeps restarting the tutorial I like the game design but still not happydidn't know it was for a game system.

2. Customer service rep was awesome as well.Won't pair with the base...bluetooth sees the device, but you have to pair during the tutorial, and it doesn't do anything or go any further, just blinks green on the base.

3. I had several issues on an older kindle fire tablet (2 years old) but on my lg phone (2 years old) and my daughters kindle fire (1 year old) it worked perfectly.

4. Drains battery power quick and I had to reset the phone prior to use of the game.

5. Please helpReally great idea, making this game.

6. Great game.

7. No idea yet on how it works for other platforms and phones.

8. What I wish would change, though, was that there was no way to skip the tutorial.

9. super disappointed and frustrated.

1. Fix Sensors Alive Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sensors Alive: Restarting the app will resolve most errors.
2. Update the Sensors Alive App. Here is how:
   1. On Android goto PlayStore » Search for "Sensors Alive" » Open Sensors Alive - Bring Physics » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sensors Alive » click "UPDATE".
3. Clear Sensors Alive - Bring Physics app cache: Clearing cached data will force your app to retrieve the latest data directly from Sensors Alive servers.
   1. On Android, goto Settings » Apps » Select "Sensors Alive - Bring Physics " » click Storage » click "Clear Cache".
4. Check Sensors Alive app permissions. If any of these permissions required to use your device's features are disenabled, Sensors Alive might not work.
5. Uninstall and reinstall Sensors Alive. If nothing else has worked, completely uninstall Sensors Alive then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sensors Alive not working

2. Fix Sensors Alive Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sensors Alive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sensors Alive not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sensors Alive may not be able to connect to the Internet when running in the background.