Contact DNA Arcade Customer Service

Why should I report an Issue with DNA Arcade?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KoriKuden to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. nice little idea.

1. Fix DNA Arcade Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DNA Arcade: Restarting the app will resolve most errors.
2. Update the DNA Arcade App. Here is how:
   1. On Android goto PlayStore » Search for "DNA Arcade" » Open DNA Arcade » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DNA Arcade » click "UPDATE".
3. Clear DNA Arcade app cache: Clearing cached data will force your app to retrieve the latest data directly from DNA Arcade servers.
   1. On Android, goto Settings » Apps » Select "DNA Arcade" » click Storage » click "Clear Cache".
4. Check DNA Arcade app permissions. If any of these permissions required to use your device's features are disenabled, DNA Arcade might not work.
5. Uninstall and reinstall DNA Arcade. If nothing else has worked, completely uninstall DNA Arcade then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DNA Arcade not working

2. Fix DNA Arcade Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DNA Arcade be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DNA Arcade not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DNA Arcade may not be able to connect to the Internet when running in the background.