Contact KINTO Customer Service

Why chat with our AI KINTO Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of KINTO.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Such a bad Rental Service for Rideshare.Awesome experience when driving with the Kinto Uber Ride Share Program (when vehicles are available)!!! I would recommend them over HERTZ & or any another ride share program because the process is easy, no deposit, and nice & decent vehicle models to reserve.

2. It feels like they are purposely trying to trick you into reserving a car you don't want.Worst Rental Option if you using it for Uber! Specially in Bay Area! If the windshield got broken in the City,even if you paid for the insurance they will charged you $1000 for it when you returned it even you have a Police Report and they will suspend your account.

3. I went the whole rental period not being able to use it and continued problems getting them to pick up the vehicle until today 11/28.

4. I totally love the customer service representatives because they're informative, multi-taskful, attentive, respectful, kind, & very patient! Thanks again for your services & efforts in making my 1st experience THE BEST! God bless.Please!! if you rent a car.

5. I recommend renting from a company that allows phone calls for support and actual keys so this doesn't happen.It's been a struggle to just sign up.

6. The customer service tried their best but I won't be renting again.The onboarding process has been a nightmare.

7. At the time of pick up, I was not informed of any pre-existing damages on the vehicle, which made it difficult for me to determine whether any of the small dings were a problem.

8. Most rental companies mark out certain scratches with stickers or something on the vehicles to show that it's already been damaged.

9. I literally ended up stuck outside of the car i rented in the rain with a customer's food order for about 20 minutes because the app would not connect to the car and i had to contact support.

10. I was on my way to return my rental when I witnessed a major accident involving 5+ cars.

11. Will update review if I ever finish signing up.Experience has been experience.

1. Fix KINTO Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KINTO: Restarting the app will resolve most errors.
2. Update the KINTO App. Here is how:
   1. On Android goto PlayStore » Search for "KINTO" » Open KINTO » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KINTO » click "UPDATE".
3. Clear KINTO app cache: Clearing cached data will force your app to retrieve the latest data directly from KINTO servers.
   1. On Android, goto Settings » Apps » Select "KINTO" » click Storage » click "Clear Cache".
4. Check KINTO app permissions. If any of these permissions required to use your device's features are disenabled, KINTO might not work.
5. Uninstall and reinstall KINTO. If nothing else has worked, completely uninstall KINTO then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KINTO not working

2. Fix KINTO Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KINTO be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KINTO not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KINTO may not be able to connect to the Internet when running in the background.