Contact Kinedu Customer Service

Why should I report an Issue with Kinedu: Baby Development?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kinedu to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. However I've gone through and updated all the milestones, many of which my child is advanced in, and the My Plan is showing me activities for below her actual age range, not to mention her actual developmental level.

2. Plus! The check off just pops up once activity is complete, so theres no worry about remembering to go check them off! This app is an absolute delightI like the large variety of activities to develop baby's different areas.

3. Tracking milestones used to be free but i now part of a subscription only service.

4. Those awesome stages are non-existent, the weekly email digest is repetitive and tells me to "look forward to" milestones that we marked as "Complete" weeks ago.

5. The activities personalized for my daughter/her age are perfect, and I absolutely LOVE the tracking of milestones.

6. Even clicking on a milestone to see more detail on what is considered "met" is for subscription only! An okay app, but as of a few weeks ago, there is a 7-day trial pop up EVERY time you open the app, and there is no exit! You're forced into the subscription page and have to find the decline link.

7. Lost all of my little ones' progress and milestones because now I can't access anything on the "freemium" experience (what a joke) after the update.

8. Yeah...no.I really enjoyed using this app to track my baby's milestones & progress.

9. I have no interest in purchasing something that I have been doing/using for free for 7 months.

10. If she is 3 months old and has hit all milestones for up to 3 to 4 months, how is she in the 23rd percentile.

11. I can't see any of her milestones or charts anymore as it now black out the screen and tells you you have to ugrade.

1. Fix Kinedu Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kinedu: Restarting the app will resolve most errors.
2. Update the Kinedu App. Here is how:
   1. On Android goto PlayStore » Search for "Kinedu" » Open Kinedu: Baby Development » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kinedu » click "UPDATE".
3. Clear Kinedu: Baby Development app cache: Clearing cached data will force your app to retrieve the latest data directly from Kinedu servers.
   1. On Android, goto Settings » Apps » Select "Kinedu: Baby Development" » click Storage » click "Clear Cache".
4. Check Kinedu app permissions. If any of these permissions required to use your device's features are disenabled, Kinedu might not work.
5. Uninstall and reinstall Kinedu. If nothing else has worked, completely uninstall Kinedu then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kinedu not working

2. Fix Kinedu Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kinedu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kinedu not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kinedu may not be able to connect to the Internet when running in the background.