Published by John Boy Software on Dec 6, 2024

contact JBV1 Chat with our AI-based JBV1 Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with JBV1?



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Why chat with our AI JBV1 Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of JBV1.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. JBV1 has been a game-changing driving companion, and I'm genuinely grateful for its incredible features! Seamlessly integrated with my V1G2, it delivers real-time alerts and crowd-sourced threat data, ensuring both safety and peace of mind.

2. Awesome app!JBV1 is an outstanding app from an incredibly supportive developer! Without question, you owe it to yourself to make this app a part of your everyday driving experience.

3. It is free to download and use, but you can donate to the developer, and if you use and enjoy this app, I highly recommend you throw him a donation.Awesome app does everything you would want for driving awareness.

4. So why no alerts in standalone node?UPDATE : Developers replied to this in less than 24 hrs providing a solution until app got fixed the very next day! OUTSTANDING!!! Love this app never drive anywhere without V1 Gen 2 with this running.

5. Really easy to setup with the valentine 1 as well.Tried it in standalone mode, not connected to detector , got no alerts on highway.

6. JBV1 is best when paired with the V1G2 detector, but works incredibly well in standalone mode as well.

7. Don't miss this must-have for drivers with a V1G2 – you'll be thankful too.As everyone has stated, this is a must have for anyone with a V1G2... It really unlocks its full potential and filters out so many false positives.

8. It's awesome, I have it setup so I don't even need to do anything additional either as soon as my phone connects to my cars bluetooth it connects automatically and it launches the app simultaneously.

9. It provides a comprehensive blend of crowd sourced and aircraft data to provide you with the information necessary to be a more informed and safer driver.

10. Although the app is described as a companion app for the Valentine V1 and V1Gen2 radar detectors,it can be used as a standalone app.

11. I continue to be amazed by the feature set and usefulness of this OUTSTANDING app! So many features are available! Still learning about the app.

Steps to Troubleshoot & Fix JBV1 Issues

1. Fix JBV1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart JBV1: Restarting the app will resolve most errors.
  2. Update the JBV1 App. Here is how:
    1. On Android goto PlayStore » Search for "JBV1" » Open JBV1 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JBV1 » click "UPDATE".
  3. Clear JBV1 app cache: Clearing cached data will force your app to retrieve the latest data directly from JBV1 servers.
    1. On Android, goto Settings » Apps » Select "JBV1" » click Storage » click "Clear Cache".
  4. Check JBV1 app permissions. If any of these permissions required to use your device's features are disenabled, JBV1 might not work.
  5. Uninstall and reinstall JBV1. If nothing else has worked, completely uninstall JBV1 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing JBV1 not working


2. Fix JBV1 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make JBV1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to JBV1 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, JBV1 may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!