Published by CPL Developer on Dec 4, 2023

Report an issue with Backyard Dreambook.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Backyard Dreambook?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CPL Developer to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Backyard Dreambook

1. Download the app, then swipe, click, and scroll through a wealth of Feature Stories, What’s Hot articles and tons of high-res pool, spa, landscape and backyard feature images to ignite the imagination.

2. When it’s go time, request a project estimate, begin the finance process, or set up a meeting with one of our world-class designers.

3. Discover all the inspiration and content you need to bring your Ultimate Backyard to life!

4. Save your most-loved photos into Dreambooks to share with friends and family.

5. Do it all from the palm of your hand and with a simple click.

Backyard Dreambook Customer Insights

Steps to Troubleshoot & Fix Backyard Dreambook Issues

1. Fix Backyard Dreambook Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Backyard Dreambook: Restarting the app will resolve most errors.
  2. Update the Backyard Dreambook App. Here is how:
    1. On Android goto PlayStore » Search for "Backyard Dreambook" » Open Backyard Dreambook » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Backyard Dreambook » click "UPDATE".
  3. Clear Backyard Dreambook app cache: Clearing cached data will force your app to retrieve the latest data directly from Backyard Dreambook servers.
    1. On Android, goto Settings » Apps » Select "Backyard Dreambook" » click Storage » click "Clear Cache".
  4. Check Backyard Dreambook app permissions. If any of these permissions required to use your device's features are disenabled, Backyard Dreambook might not work.
  5. Uninstall and reinstall Backyard Dreambook. If nothing else has worked, completely uninstall Backyard Dreambook then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Backyard Dreambook not working


2. Fix Backyard Dreambook Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Backyard Dreambook be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Backyard Dreambook not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Backyard Dreambook may not be able to connect to the Internet when running in the background.

Reported Issues