Published by Ingersoll Rand on Nov 18, 2024

contact INSIGHT Connect Chat with our AI-based INSIGHT Connect Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with INSIGHT Connect?



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Why chat with our AI INSIGHT Connect Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of INSIGHT Connect.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. It made it really easy to connect in the field and made the end user experience 100% better.

2. This app is the S**t.

Steps to Troubleshoot & Fix INSIGHT Connect Issues

1. Fix INSIGHT Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart INSIGHT Connect: Restarting the app will resolve most errors.
  2. Update the INSIGHT Connect App. Here is how:
    1. On Android goto PlayStore » Search for "INSIGHT Connect" » Open INSIGHT Connect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for INSIGHT Connect » click "UPDATE".
  3. Clear INSIGHT Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from INSIGHT Connect servers.
    1. On Android, goto Settings » Apps » Select "INSIGHT Connect" » click Storage » click "Clear Cache".
  4. Check INSIGHT Connect app permissions. If any of these permissions required to use your device's features are disenabled, INSIGHT Connect might not work.
  5. Uninstall and reinstall INSIGHT Connect. If nothing else has worked, completely uninstall INSIGHT Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing INSIGHT Connect not working


2. Fix INSIGHT Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make INSIGHT Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to INSIGHT Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, INSIGHT Connect may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!