Contact INSIGHT Connect Customer Service

Why should I report an Issue with INSIGHT Connect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ingersoll Rand to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Manufacturers in the motor vehicle, heavy truck and bus, appliance, heavy equipment, aerospace and other manufacturing industries rely on Ingersoll Rand QX Series tools to control torque, angle and speed in a myriad of fastening applications.

2. The INSIGHT Connect mobile app will add mobility and further enhance the simplicity and flexibility of Ingersoll Rand QX Series™ cordless assembly tools.

3. Now, with the INSIGHT Connect app, technicians can stay productive, and mobile, on the plant floor without the need for additional technical training, special software, plant network permissions or a laptop computer.

4. At Ingersoll Rand, we believe taking total control of and understanding the fastening process doesn’t have to be complicated.

5. Working from a smartphone or tablet, operators can use the app to quickly program the torque and angle control configurations on these closed-loop, transducerized tools.

6. Once installed, the INSIGHT Connect app can operate offline, so it can function in large facilities where internet-signal loss may be a problem, mitigating downtime in manufacturing settings where productivity and time savings are essential. · Calibration for the tool to improve capability and accuracy. received from Ingersoll Rand over email and cloud. · Create a Virtual Pset/configuration and share to program tools remotely. · Cloud access to Updated error code and firmware versions if logged in.

1. It made it really easy to connect in the field and made the end user experience 100% better.

2. This app is the S**t.

1. Fix INSIGHT Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart INSIGHT Connect: Restarting the app will resolve most errors.
2. Update the INSIGHT Connect App. Here is how:
   1. On Android goto PlayStore » Search for "INSIGHT Connect" » Open INSIGHT Connect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for INSIGHT Connect » click "UPDATE".
3. Clear INSIGHT Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from INSIGHT Connect servers.
   1. On Android, goto Settings » Apps » Select "INSIGHT Connect" » click Storage » click "Clear Cache".
4. Check INSIGHT Connect app permissions. If any of these permissions required to use your device's features are disenabled, INSIGHT Connect might not work.
5. Uninstall and reinstall INSIGHT Connect. If nothing else has worked, completely uninstall INSIGHT Connect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing INSIGHT Connect not working

2. Fix INSIGHT Connect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make INSIGHT Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to INSIGHT Connect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, INSIGHT Connect may not be able to connect to the Internet when running in the background.