Contact Dinosaur Island Customer Service

Why should I report an Issue with Dinosaur Island:Games for kids?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yateland - Learning Games For Kids to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That is frustrating.My kid loves it however he wants to unlock the other dinosaurs which cost airtime and most of us don't have that type of airtime to waste.......I find it quite boring thoughI bought the full version for my kid but he encountered a bug in the new level.It's really bad.

2. Good thing-It has less ads and you can enjoy the game.Good game but do we really need to buy it for every device again? We bought it for our son's tablet and installed it on our phones too.

3. Bad thing-It is good but you can't unlock much levels and you need to purchase them.

4. Now he has all levels on the phone cause we were on the road when we unlocked it but on his tablet it's still locked levels.

5. You can't unlock all the dinosaurs unless you pay.

1. Fix Dinosaur Island Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dinosaur Island: Restarting the app will resolve most errors.
2. Update the Dinosaur Island App. Here is how:
   1. On Android goto PlayStore » Search for "Dinosaur Island" » Open Dinosaur Island:Games for kids » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dinosaur Island » click "UPDATE".
3. Clear Dinosaur Island:Games for kids app cache: Clearing cached data will force your app to retrieve the latest data directly from Dinosaur Island servers.
   1. On Android, goto Settings » Apps » Select "Dinosaur Island:Games for kids" » click Storage » click "Clear Cache".
4. Check Dinosaur Island app permissions. If any of these permissions required to use your device's features are disenabled, Dinosaur Island might not work.
5. Uninstall and reinstall Dinosaur Island. If nothing else has worked, completely uninstall Dinosaur Island then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dinosaur Island not working

2. Fix Dinosaur Island Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dinosaur Island be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dinosaur Island not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dinosaur Island may not be able to connect to the Internet when running in the background.