Contact HEAVYPAINT Classic Customer Service

Why should I report an Issue with HEAVYPAINT Classic?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HEAVYPOLY to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No need to lug around heavy paint supplies! Highly recommended for students and professional artists.It seems really nice and a pretty decent painting tool but I'm having a lot of trouble just trying to navigate the canvas... EDIT: after exploring the app a bit more, I found that there is a move and a scale tool that you can add by pressing on '+' and scrolling down, they are not my favorite but they do work, I've improved my rating but I still feel frustration with the app over how much it crashes.

2. Lost significant progress both times and became disheartened.This is EXACTLY what I've been waiting for in a mobile paint app for so long! I don't even have words to describe how great this is for minimalist art! It's so simple and the bold crisp shapes are perfect in contrast to the tapering and opacity you have to deal with using brushes in other paint apps.

3. This app takes care of that problem entirely! I will definitely be using this when I'm away from my PC and Photoshop.I'm a plein air painter, and this is the best app I've used that simulates traditional painting in a clean and simple interface without having to click through excessive menus and buttons.

4. 2) needs a better import image feature that uses Gallery app or built in browser, and can support normal Android file formats.I really liked the idea of this app, as it forced the user to illustrate focusing on shapes.

5. This isn't to say Heavy Paint is bad, but I think it needs a lot more work in regards to the lag/clunkiness and the autosave not saving before everyone can enjoy it at its full capacity.A really neat app, It was fun + relatively simple to use.

6. The first time it happened I wasn't expecting it so I'm not sure what I was doing, but the second time I was doing quick strokes with the pencil tool, somewhat zoomed in.

7. Really disappointed.A would-be solid painting app! But a few gripes I have with it really make the experience suffer a great deal.

8. I'm using a Galaxy tab S7+The purest, fastest digital painting experience.

9. With all that said, the brushes are beautiful and when the app does work it's fun to use.Wonderful app for painting.

10. I can't stress how much of a breath of fresh air it was to use a painting app that is so streamlined and zenlike in its commitment to getting shapes on the page, fast.

11. Keep up the good work! My one note is that undo performance on paintings with alot of brush strokes is extremely slow.

1. Fix HEAVYPAINT Classic Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HEAVYPAINT Classic: Restarting the app will resolve most errors.
2. Update the HEAVYPAINT Classic App. Here is how:
   1. On Android goto PlayStore » Search for "HEAVYPAINT Classic" » Open HEAVYPAINT Classic » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HEAVYPAINT Classic » click "UPDATE".
3. Clear HEAVYPAINT Classic app cache: Clearing cached data will force your app to retrieve the latest data directly from HEAVYPAINT Classic servers.
   1. On Android, goto Settings » Apps » Select "HEAVYPAINT Classic" » click Storage » click "Clear Cache".
4. Check HEAVYPAINT Classic app permissions. If any of these permissions required to use your device's features are disenabled, HEAVYPAINT Classic might not work.
5. Uninstall and reinstall HEAVYPAINT Classic. If nothing else has worked, completely uninstall HEAVYPAINT Classic then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HEAVYPAINT Classic not working

2. Fix HEAVYPAINT Classic Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HEAVYPAINT Classic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HEAVYPAINT Classic not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HEAVYPAINT Classic may not be able to connect to the Internet when running in the background.