Published by AutoBoy

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Why should I report an Issue with AutoBoy Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AutoBoy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AutoBoy Pro

1. Black Boxes are a necessity these days.

2. Have you hesitated to get a black box app for your phone because of the high prices?

3. Now available at Android Market, you can get the AutoBoy BlackBox for free. with all the functionaliy that you can get from other paid applications. - Continous Background Recorder (Continue recording as long as the battery is charged in background. - Three-Full Foreground (Full Screen, Full Recording, Full Files. - Easy background change (Easily can change into background mode for touching or dragging the main screen. - Provide snapshot folder for each recording files.

AutoBoy Pro Customer Insights

1. It's not of a minor irritation then an issue it takes a little while after Bluetooth stops the video stopsIt creates a 4gb recorded file that cannot be played, phone or pc, tried to fix with various software, no luck! (Ulefone T1) Update: installed on Samsung Galaxy S9+, i cannot record on my microsd card, it shows some sketchy patch (1234-5678) microsd id - lol.

2. Bluetooth detection works well, as soon as phone connects to car it starts recording , it should have an option that it should only work if 2 events are detected not just 1 so if Bluetooth event and Charging are detected only then will it start and stop when either have stopped.

3. The only available option to stop record after power disconnect - not working for me - the app keeps recording another blackscreen videos in my pocket.It worked perfectly until I decide to purchase the pro version and now I can't connect and upload to YouTube.

4. My phone is useless and I'm gonna have to uninstall for normal operation.It's great overall however I can't get it to stop recording the moment I open the app.

5. i.e. you need somehow go to background mode sometimes gesture just not working) and then from preview you could open app settings (i mean full one, not just a few options available from the full screen mode).

6. Real convenient when you get hit and there is no record of it.Great app tried it out free version and paid for pro because it works well and will user it.

7. That and it doesn't automatically delete videos off the card, so it's not really recording anything.

8. Power disconnected and Autoboy will exit after 30seconds) At the time of this happening, I was connected to my computer for charging.

9. That is useful for cars that provide power constantly to the cellphone.It's not recording speed anymore.

10. Will change to a 5 star review if the problem is fixed.While it's the only "properly" working background dashcam app in the market, it still far from good user experience, due to: 1) poor navigation.

11. Also it doesn't keep recording it stops at random intervals.

Steps to Troubleshoot & Fix AutoBoy Pro Issues

1. Fix AutoBoy Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AutoBoy Pro: Restarting the app will resolve most errors.
  2. Update the AutoBoy Pro App. Here is how:
    1. On Android goto PlayStore » Search for "AutoBoy Pro" » Open AutoBoy Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AutoBoy Pro » click "UPDATE".
  3. Clear AutoBoy Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from AutoBoy Pro servers.
    1. On Android, goto Settings » Apps » Select "AutoBoy Pro" » click Storage » click "Clear Cache".
  4. Check AutoBoy Pro app permissions. If any of these permissions required to use your device's features are disenabled, AutoBoy Pro might not work.
  5. Uninstall and reinstall AutoBoy Pro. If nothing else has worked, completely uninstall AutoBoy Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AutoBoy Pro not working


2. Fix AutoBoy Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AutoBoy Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AutoBoy Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AutoBoy Pro may not be able to connect to the Internet when running in the background.

Reported Issues