Contact GreenRoad Drive Customer Service

Why chat with our AI GreenRoad Drive Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of GreenRoad Drive.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Unnecessary.Please add the cumulative driving hours for the day either on a new page or at the top of the list of the days drives, this is a helpful feature but currently I have to go to each drive and add them all up where the app could do it for me and hence the reason I'm giving 3 stars!App fine, buses not consistent.

2. It's just not consistent and not fairBuggy! Was working fine on my phone until last week, when I logged out for 4 days due to having a long weekend so didn't need to check my scores.

3. Add the features and I'll change the score.After updating to the new version it is worst even if you slow down the vehicle at below 20kmph it is simply recording braking and even you take regular curve it is recorded it as red event.

4. Missing an overall map and route, vehicle number, month to date score, speed at time of event.

5. It doesn't know the speed limits on certain sections of road and gives no option to challenge a safety event.

6. It's too easy to become complacent when driving but GreenRoad combined with the Smiths keys works perfectly.

7. As a bus driver I find GreenRoad useful in giving my passengers a smooth and consistent ride.

8. They truly believe that there app/software cannot be falsy, buggy (even if there is proof - there isn't a single software on earth without bugs! - just to let you know guys).

9. It is too sensitive and doesn't distinguish the difference between walking and driving.

10. Do not like being Dinged for braking when someone pulls out right in front of you and stopping hard is necessary to avoid an accident.

11. You can then open it like the old version whenever you want to see that day or week violations.

1. Fix GreenRoad Drive Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GreenRoad Drive: Restarting the app will resolve most errors.
2. Update the GreenRoad Drive App. Here is how:
   1. On Android goto PlayStore » Search for "GreenRoad Drive" » Open GreenRoad Drive » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GreenRoad Drive » click "UPDATE".
3. Clear GreenRoad Drive app cache: Clearing cached data will force your app to retrieve the latest data directly from GreenRoad Drive servers.
   1. On Android, goto Settings » Apps » Select "GreenRoad Drive" » click Storage » click "Clear Cache".
4. Check GreenRoad Drive app permissions. If any of these permissions required to use your device's features are disenabled, GreenRoad Drive might not work.
5. Uninstall and reinstall GreenRoad Drive. If nothing else has worked, completely uninstall GreenRoad Drive then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GreenRoad Drive not working

2. Fix GreenRoad Drive Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GreenRoad Drive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GreenRoad Drive not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GreenRoad Drive may not be able to connect to the Internet when running in the background.