Contact Free2Move сarsharing Customer Service

Why should I report an Issue with Free2Move сarsharing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TravelCar to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You will be charged if no one picks up that car within 12 hours and then gets a ticket they will charge you the ticket! They do not have it in their agreement and they have horrible customer service and a terrible chain of command established.Wonky app that doesnt work properly.

2. When the app was updated to allow new payment info and I followed up with Support, they said a suspension on my account would be removed in 10 minutes but it's still there days later.

3. However, the app does not display payment details or provide any way to change payment methods so it was really confusing if it had my credit card or not.

4. Getting customer service to address my complaints and issue a refund of the trip I didnt take has been slow.

5. Impossible to sign up for an account with credit card information and then they won't explain why they've declined application.

6. For nearly a year I was unable to change my payment method over the app or the phone (they told me I could come to their DC office).

7. It somehow remembered the credit card information I tried to enter a few days ago.

8. I could have kept the car for three more hours for the same price if either the policy was clear or the app told you the fare.

9. Would recommend! App looks great and I really would like to try the service but I am unable to complete the registration.

10. I can't even finish the sign up online.Edit: Somehow the app finished my registration a few days later.

11. Didnt find out until 2 days later and someone had racked up 200+ dollars of charges on my account.

1. Fix Free2Move сarsharing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Free2Move сarsharing: Restarting the app will resolve most errors.
2. Update the Free2Move сarsharing App. Here is how:
   1. On Android goto PlayStore » Search for "Free2Move сarsharing" » Open Free2Move сarsharing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Free2Move сarsharing » click "UPDATE".
3. Clear Free2Move сarsharing app cache: Clearing cached data will force your app to retrieve the latest data directly from Free2Move сarsharing servers.
   1. On Android, goto Settings » Apps » Select "Free2Move сarsharing" » click Storage » click "Clear Cache".
4. Check Free2Move сarsharing app permissions. If any of these permissions required to use your device's features are disenabled, Free2Move сarsharing might not work.
5. Uninstall and reinstall Free2Move сarsharing. If nothing else has worked, completely uninstall Free2Move сarsharing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Free2Move сarsharing not working

2. Fix Free2Move сarsharing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Free2Move сarsharing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Free2Move сarsharing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Free2Move сarsharing may not be able to connect to the Internet when running in the background.