Contact Care.com Explore Customer Service

Why should I report an Issue with Care.com Explore?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Care.com Galore to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Will be off my phone asap.Horrible experience not helpful at all no real person to talk to everything is automated do not waste your money on this app!!Nothing available in my area, are you serious??? Because Austin is such a small unknown town out in BFE right? Rediculous.Love this app...easy and quick to use!Lots of fun online activitiesGreat app.

2. Easy to use and simple!As a parent i use galore multiple times each month - it's my one stop to figure out what to do with my daughter on a weekend, to find a camp for her when her school is closed, to find weekend childcare to get a night out with my wife, and to sign her up for classes like dance.

3. This app is easy peasy to navigate and user friendlyHate the fact that the app has no way of paying without storing my card.

4. I would not use it but for the fact that my child's dance teacher has insisted on using it.

5. By being able to reserve and pay right from the app, it's a huge time saver.

6. I like that I can filter by age so that way I get activities that my son can actually participate in.Love this app.

7. Really easy to use.

1. Fix Care.com Explore Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Care.com Explore: Restarting the app will resolve most errors.
2. Update the Care.com Explore App. Here is how:
   1. On Android goto PlayStore » Search for "Care.com Explore" » Open Care.com Explore » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Care.com Explore » click "UPDATE".
3. Clear Care.com Explore app cache: Clearing cached data will force your app to retrieve the latest data directly from Care.com Explore servers.
   1. On Android, goto Settings » Apps » Select "Care.com Explore" » click Storage » click "Clear Cache".
4. Check Care.com Explore app permissions. If any of these permissions required to use your device's features are disenabled, Care.com Explore might not work.
5. Uninstall and reinstall Care.com Explore. If nothing else has worked, completely uninstall Care.com Explore then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Care.com Explore not working

2. Fix Care.com Explore Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Care.com Explore be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Care.com Explore not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Care.com Explore may not be able to connect to the Internet when running in the background.