Published by feratel media technologies AG on Sep 5, 2024

Report an issue with feratel webcams.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with feratel webcams?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of feratel media technologies AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About feratel webcams

1. Then have a look at the feratel webcams – the most accurate weather information since the invention of apps.

2. You are planning holidays or a city trip and would like to know what the weather will be like?

3. Live panorama streams in crystal-clear sharp quality, to be downloaded anywhere and anytime for free.

feratel webcams Customer Insights

1. Will it be possible to add Webcam in South America?Funktioniert gar nicht auf meinem Samsung Galaxy S4 GT-I9505 (Android 5.0.1). Auf dem Bildschirm erscheint nur "Data could not be loaded", sonst nichts.

2. But I still love Feratel webcams transporting me to another world, and their YouTube channel is lovely (has the music!)The app interface is pretty sub par but the content makes up for it.

3. Would be even better if it had a zooming feature.Well the latest update has ruined this app, and it deleted all my favourites too.Nice to see the world from a small island in the AtlanticHight technology and beautiful.

4. Would there be an Android TV app? I remember I had it on my LG tv.No landscape mode, no way to use it on Android TV even cast won't help here!Love this app on my Samsung TV , but on my LG TV there is no facility to save favourites .

5. I miss the music that used to be on the videos in the original (TV 📺) app.

6. Too bad there's no androidtv app where you could do your own mix, I'd watch that all day.I love your app.

7. I have to go back and select another webcam , or am I doing something wrong ?I like it a lot.

8. Great work.

Steps to Troubleshoot & Fix feratel webcams Issues

1. Fix feratel webcams Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart feratel webcams: Restarting the app will resolve most errors.
  2. Update the feratel webcams App. Here is how:
    1. On Android goto PlayStore » Search for "feratel webcams" » Open feratel webcams » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for feratel webcams » click "UPDATE".
  3. Clear feratel webcams app cache: Clearing cached data will force your app to retrieve the latest data directly from feratel webcams servers.
    1. On Android, goto Settings » Apps » Select "feratel webcams" » click Storage » click "Clear Cache".
  4. Check feratel webcams app permissions. If any of these permissions required to use your device's features are disenabled, feratel webcams might not work.
  5. Uninstall and reinstall feratel webcams. If nothing else has worked, completely uninstall feratel webcams then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing feratel webcams not working


2. Fix feratel webcams Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make feratel webcams be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to feratel webcams not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, feratel webcams may not be able to connect to the Internet when running in the background.

Reported Issues