Contact Encar Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Encar.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. If they fix it I will change the review.I can't find a way to change the default language to English then I had to Uninstalle it And how weird your reply was? You replied in Chinese or whatever the language is, it is the same in the app And unfortunately I couldn't even know what did you replied to me😠😠😠😠😠😠😠😠Everytime i connect the app, 'change password' page always pops.

2. In fact, I have Korean business associates who do business with me in English because it is an international business language.

3. You use English as your showcase but the app content is all Korean.

4. NO ENGLISH CONTENT... I have nothing against Korean.

5. So many people asked for other languages and they still reply in Korean.

6. I'm deleting it because the time is over!The developers don't give a care of the reviews.

7. What is your purpose? I said I would give you 24 hour to respond in my email to you.

8. That's why I uninstalled it.

9. It annoys me.

10. Reformat it as 'do not show this notice in 3month'Does it mean there is no an English version? How do you expect us to understand.

1. Fix Encar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Encar: Restarting the app will resolve most errors.
2. Update the Encar App. Here is how:
   1. On Android goto PlayStore » Search for "Encar" » Open Encar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Encar » click "UPDATE".
3. Clear Encar app cache: Clearing cached data will force your app to retrieve the latest data directly from Encar servers.
   1. On Android, goto Settings » Apps » Select "Encar" » click Storage » click "Clear Cache".
4. Check Encar app permissions. If any of these permissions required to use your device's features are disenabled, Encar might not work.
5. Uninstall and reinstall Encar. If nothing else has worked, completely uninstall Encar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Encar not working

2. Fix Encar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Encar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Encar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Encar may not be able to connect to the Internet when running in the background.