Contact Aircraft Recognition Customer Service

Why chat with our AI Aircraft Recognition Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Aircraft Recognition.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Additionally, the data should be updated, as it is already two years past 2017, and the 737-max has already been developed.Good for basic identification but it does not include a lot of military aircraft, helicopters, or smaller commercial manufacturers.

2. Nevertheless, I still like it.Absolutely fantastic! instead of searching for information on Wikipedia, you can do the same on a more accessible platform for just aircraftDoesn't go anything like as far as it could, stopped asking questions after number of decks and still had from A319 to B777 as possible aircraft so pretty useless.

3. Maybe a comparison and/or recognizable features aspect as wellGreat app for identifying common aircraft scene today.

4. Cool idea, but a few more filter options should be available, including winglet type and gear configuration.

5. Very nice break down for positive iding airplanes or jets, single engine, or multi, high wing or low.

6. But, mostly I'd like to be able to identify (general aviation / light aircraft) that are flying above me, so silhouettes from below and the side would be very useful.

7. Good Pertinent info profile of each plane.

8. Great links to more research material online.

9. NO POP UP ADS! Thanks for putting this app together!I like it, but there's a 'but'.

10. Has pictures so that helps a bit.whenever you want to go back you have to close the app and open again.

11. sometimes when there's only one available option it still shows you.If you love civil aircraft, you will love this app.

1. Fix Aircraft Recognition Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Aircraft Recognition: Restarting the app will resolve most errors.
2. Update the Aircraft Recognition App. Here is how:
   1. On Android goto PlayStore » Search for "Aircraft Recognition" » Open Aircraft Recognition - Plane I » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Aircraft Recognition » click "UPDATE".
3. Clear Aircraft Recognition - Plane I app cache: Clearing cached data will force your app to retrieve the latest data directly from Aircraft Recognition servers.
   1. On Android, goto Settings » Apps » Select "Aircraft Recognition - Plane I" » click Storage » click "Clear Cache".
4. Check Aircraft Recognition app permissions. If any of these permissions required to use your device's features are disenabled, Aircraft Recognition might not work.
5. Uninstall and reinstall Aircraft Recognition. If nothing else has worked, completely uninstall Aircraft Recognition then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Aircraft Recognition not working

2. Fix Aircraft Recognition Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Aircraft Recognition be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Aircraft Recognition not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Aircraft Recognition may not be able to connect to the Internet when running in the background.