Contact DragBMP Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
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3. Skip support wait times and emailing back and forth. Get help immediately.

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1. Fix DragBMP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart DragBMP: Restarting the app will resolve most errors.
2. Update the DragBMP App. Here is how:
   1. On Android goto PlayStore » Search for "DragBMP" » Open DragBMP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for DragBMP » click "UPDATE".
3. Clear DragBMP app cache: Clearing cached data will force your app to retrieve the latest data directly from DragBMP servers.
   1. On Android, goto Settings » Apps » Select "DragBMP" » click Storage » click "Clear Cache".
4. Check DragBMP app permissions. If any of these permissions required to use your device's features are disenabled, DragBMP might not work.
5. Uninstall and reinstall DragBMP. If nothing else has worked, completely uninstall DragBMP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing DragBMP not working

2. Fix DragBMP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make DragBMP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to DragBMP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, DragBMP may not be able to connect to the Internet when running in the background.