Published by Crello Ltd. on Oct 28, 2024

Report an issue with VistaCreate.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with VistaCreate: Graphic Design?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Crello Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact VistaCreate: Graphic Design image 1 contact VistaCreate: Graphic Design image 2

VistaCreate Customer Insights

1. VistaCreate had more modern looking templates, with more control over what data to include and fine tuning the appearance of the text to your liking! Took me like 15 minutes to choose a template (lots of good options) and 2 minutes to make the card! Thanks guys!used it for about 20 minutes to throw together a quick wallpaper for my phone, did almost everything that creative cloud couldn't.

2. If I could rate the web and mobile versions separately, the web version would get 1 star.Great flexibility and free, hard to beat it! I had to make business cards for an upcoming research seminar and kept finding myself restricted by many applications as far as design freedoms.

3. Usually it's lined up properly, but when it isn't it's impossible to get it placed where you want it.The mobile app works pretty well and the only difficulty I've had is trying to move smaller objects/text/masks - even using my stylus doesn't help, but eventually I get stuff moved around.

4. I use a lot of different graphic design platforms and it's simpler when an instructional message pops up from each platform offering hints to perform certain necessary functions within the application.

5. only issues i had was not being able to zoom in while editing, and when trying to move images it keeps snapping them onto edges, preventing precise placement.

6. With the android version, is there a way to upload your own fonts? And, is there some kind of sample of the fonts included? It can be extremely troublesome to have to scroll through every font in order to sample each possibility.

7. the background removal is A+, only had one minor issue where it hit something it wasn't supposed to and i can fix that myselfI really like it so far, but it needs more options with font customization.

8. But for the price I was very satisfied and recommended to someone else even if it wasn't for a business."Vistacreate Graphic Design app is a must-have for any Graphic designer, marketer, or business owner.

9. After you move an object/text/mask once you can't move it again, selecting a single object is nearly impossible, and the layout for options isn't very user friendly.

10. Otherwise great quality app! Thank you!This is by far THE BEST app I've ever had the pleasure of downloading in this whole crowded, overzealous, overpriced and downright unstable genre.

11. This is the best app I've found so far for creating social media graphics since I usually delete the other apps immediately after downloading them for being inadequate.

Steps to Troubleshoot & Fix VistaCreate Issues

1. Fix VistaCreate Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart VistaCreate: Restarting the app will resolve most errors.
  2. Update the VistaCreate App. Here is how:
    1. On Android goto PlayStore » Search for "VistaCreate" » Open VistaCreate: Graphic Design » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for VistaCreate » click "UPDATE".
  3. Clear VistaCreate: Graphic Design app cache: Clearing cached data will force your app to retrieve the latest data directly from VistaCreate servers.
    1. On Android, goto Settings » Apps » Select "VistaCreate: Graphic Design" » click Storage » click "Clear Cache".
  4. Check VistaCreate app permissions. If any of these permissions required to use your device's features are disenabled, VistaCreate might not work.
  5. Uninstall and reinstall VistaCreate. If nothing else has worked, completely uninstall VistaCreate then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing VistaCreate not working


2. Fix VistaCreate Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make VistaCreate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to VistaCreate not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, VistaCreate may not be able to connect to the Internet when running in the background.

Reported Issues