Contact Numbers from Dave and Ava Customer Service

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1. Please resolve the problem, my child is 1 so he's not going to understand any reason why it doesn't work.I can't found the "tracing numbers" - option in this game! My nephew love the Dave&Ava Letters app specifically the draw the letters option - in this app is no option so far to "draw the numbers".

2. FrustratingI have already purchased two games from the Dave and Ava series but when I tried downloading them again i can't use all numbers or letters.

3. pls assistproblem: just bought it on android 7, works fine, then installed it on 2nd device android 4.4 from same account(this one) but digits after 3 are closed :( when i try to unlock message appears: "error you have already purchased it".

4. A month has passed and still i can't install the apps, even though I am using the same account i used to buy them fromInstead of putting the price in the store, they make you download it before telling you that it's completely inaccessible unless you pay for it.

5. I even tried only having the Dave and Ava games, and it still crashed it.It's a great app yes, my son was enjoying hence I purchased it.

6. I have tried everything, uninstalling and reinstalling, hard reset, closing all other apps, it doesn't matter.

7. I even bought 2 new tablets because I thought it was the tablet, hardware problem, but it still crashed the new ones.

8. Super annoying.i cannot access all letters even after payment.

9. i have made the payment, but the letters are not unlocked.

10. It still keeps asking me for payment to open the letters.

11. Very much annoyed..So much promise but fails to address the fact that younger kids will keep clicking on home and next and never complete the number or alphabet.

1. Fix Numbers from Dave and Ava Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Numbers from Dave and Ava: Restarting the app will resolve most errors.
2. Update the Numbers from Dave and Ava App. Here is how:
   1. On Android goto PlayStore » Search for "Numbers from Dave and Ava" » Open Numbers from Dave and Ava » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Numbers from Dave and Ava » click "UPDATE".
3. Clear Numbers from Dave and Ava app cache: Clearing cached data will force your app to retrieve the latest data directly from Numbers from Dave and Ava servers.
   1. On Android, goto Settings » Apps » Select "Numbers from Dave and Ava" » click Storage » click "Clear Cache".
4. Check Numbers from Dave and Ava app permissions. If any of these permissions required to use your device's features are disenabled, Numbers from Dave and Ava might not work.
5. Uninstall and reinstall Numbers from Dave and Ava. If nothing else has worked, completely uninstall Numbers from Dave and Ava then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Numbers from Dave and Ava not working

2. Fix Numbers from Dave and Ava Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Numbers from Dave and Ava be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Numbers from Dave and Ava not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Numbers from Dave and Ava may not be able to connect to the Internet when running in the background.