Contact WheelLog Customer Service

Why should I report an Issue with WheelLog?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kevin Cooper to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app allows you to see details of your electric unicycle, log them to file, and display data on a Pebble/Garmin/Tizen/Sony smartwatch.

1. + battery voltage is now corrected to 84v (old version 2.04 showed 57V) + auto reconnect works - Bluetooth horn not working on tesla internal beeper (expected)Great works and super! But issue start occurring now, it puts tiltback speed to 5kmph, whenever I set it up, it puts back up down the tiltback speed? I will have to set the speed and quickly exit the app for it to not set it back again.

2. I wonder why this us suddenly the case? Before it only needed bluetooth I think 🤔version 2.0.23 - pedal mode (soft to hard) and tiltback speed not working on Gotway tesla (1024Wh battery, bought 2018) not even if disconnecting and connecting.

3. The app is installed on both a samsung smartphone and on a huawei tablet ... it just gives me the main infos (odometer, battery %, speed .... ) ... BUT CAN'T access any kind of setting (lights, pedals tilt, riding led ... etc ) I wrote an email to the developer 20 days ago but .... still no answer.

4. A nice to have option for me is an integration with Amazfit Bip watch by XiaomiHeyy the app was working fine on my KingSong 16X but since today I cannot connect to it via Bluetooth any more.

5. overall good, but has some issues in wear os: doesn't show previosly saved pages, everytime start with voltmeter, plus it would be nice to have pmw dial on main page.

6. The main reason I like it is the ability to use a smart watch to display your speed.

7. Such as riding log list, maps integration, ability to manually set start and end a ridding session or group data from several sessions in one entry.

8. All I wanted was a speedometer on my watch, and locally-saved wheel data logs so I can diagnose any failure that might happen.

9. Overall it would be almost perfect to have possibility to adjust all dials for personal like.Downloaded and workED great on my KS16S, 2018(??) Used on my KS18L 2018-2022.

10. no beep heard when changing and no difference noted (tested 3, 18, 25 km/h and all pedal modes) reverting to version 2.0.04 which was the version i had before that above worked.

11. It changes on my phone fine but it stays KPH on the watch.A good app but would be nice to see more UI functionality in it.

1. Fix WheelLog Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WheelLog: Restarting the app will resolve most errors.
2. Update the WheelLog App. Here is how:
   1. On Android goto PlayStore » Search for "WheelLog" » Open WheelLog » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WheelLog » click "UPDATE".
3. Clear WheelLog app cache: Clearing cached data will force your app to retrieve the latest data directly from WheelLog servers.
   1. On Android, goto Settings » Apps » Select "WheelLog" » click Storage » click "Clear Cache".
4. Check WheelLog app permissions. If any of these permissions required to use your device's features are disenabled, WheelLog might not work.
5. Uninstall and reinstall WheelLog. If nothing else has worked, completely uninstall WheelLog then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WheelLog not working

2. Fix WheelLog Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WheelLog be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WheelLog not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WheelLog may not be able to connect to the Internet when running in the background.