Published by Digital Mosaic Corp. on Aug 27, 2024

Report an issue with Cool Wave Car Wash.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Cool Wave Car Wash?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Digital Mosaic Corp. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Cool Wave Car Wash image 1 contact Cool Wave Car Wash image 2

About Cool Wave Car Wash

1. The Cool Wave Car Wash app is a fast and convenient way to find your nearest Cool Wave location and purchase a car wash right from your phone!

2. Loyalty points are built right in, so you start earning points for free washes with every purchase.

3. Sign up for one of our Unlimited VIP Wash Programs right in the app – starting at only $20/month!

4. Want to wash your car any day, any time, at any of our locations?

5. Check out for more information about our car wash.

Cool Wave Car Wash Customer Insights

1. The only reason I did not give it five stars was you cannot use your Cool Wave membership at other locationsApp never works.

2. I can't even cancel my subscription because the app never loads.Great quality at a low price... AwesomeCan't even save my payment info to make a purchase.

3. Quit using for the same reason before the last update, has gotten slightly better but still not fixed.

4. Also have to logout after each use or the app stays open pulling GPS and draining my battery.I love this place.

5. "Cannot read property service of undefined."Cannot use.

6. Would be a great value if it didn't have the frustration of not working frequently.

7. Errors frequently and there is rarely an attendant available when it happens.

8. Have a 50/50 chance of actually getting my car washed.

9. If not seldom that the vacuum do not work.

10. Plus you can always come back to use your vacuum tickets later.

Steps to Troubleshoot & Fix Cool Wave Car Wash Issues

1. Fix Cool Wave Car Wash Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cool Wave Car Wash: Restarting the app will resolve most errors.
  2. Update the Cool Wave Car Wash App. Here is how:
    1. On Android goto PlayStore » Search for "Cool Wave Car Wash" » Open Cool Wave Car Wash » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cool Wave Car Wash » click "UPDATE".
  3. Clear Cool Wave Car Wash app cache: Clearing cached data will force your app to retrieve the latest data directly from Cool Wave Car Wash servers.
    1. On Android, goto Settings » Apps » Select "Cool Wave Car Wash" » click Storage » click "Clear Cache".
  4. Check Cool Wave Car Wash app permissions. If any of these permissions required to use your device's features are disenabled, Cool Wave Car Wash might not work.
  5. Uninstall and reinstall Cool Wave Car Wash. If nothing else has worked, completely uninstall Cool Wave Car Wash then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cool Wave Car Wash not working


2. Fix Cool Wave Car Wash Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cool Wave Car Wash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cool Wave Car Wash not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cool Wave Car Wash may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Good Morning , License plate #UMG-8860 and Last 4 Digits of card # 4826. I would like to cancel my membership , I will be moving out of the state and @ this time I don't know if or where there is another Cool wave Car Wash in the area. So as of today 4/27/22 I'm cancelling my membership. Please send me a confirmation of canceled @ khill4eb@redacted

    — by Karen Hill 2 years ago

  • Subscription cancelation
    Mercury Blvd Hampton, VA location

    — by Michele D Spady 3 years ago

  • Don't need it no more

    — by Leonard C Cuffee 3 years ago

  • Please cancel my subscription today please

    — by Ivette T DePriest 3 years ago

  • Hi i need to cancel both of my cool car wash subscriptions cause i dont have time to used it and can i get my money back for both as well can u call me at 7578123915 asap please thank u

    — by Priscilla Roxanne Johnson 3 years ago